Regional News Trace Solutions: 50 Years of Proptech Innovation
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PropTech is often talked about like it’s a new thing. Actually, it’s been around for decades.
The earliest pioneer in the field is Trace Solutions, the company that launched the UK’s first property management software back in 1974. Trace Solutions recently celebrated its 50th anniversary at an event to mark a half century of innovation, reliability, and customer commitment.
Guess who was there? Representatives from Trace’s first ever two clients, CBRE and Cushman & Wakefield, now two of the biggest property management companies in the world. That both companies still put Trace software at the heart of their business speaks volumes about the quality and dependability of Trace’s solutions.
The Key to Success: Technology Meets People
The secret to Trace’s long-standing success is their mix of rock-solid technology and a people-first approach. Customers consistently praise the company’s ability to deliver highly reliable software backed by a support team that feels more like part of the family than a help-desk.
A Software Legacy That Lasts
Trace Solutions isn’t just about technology – it’s about building long- term partnerships. Many professionals in the property management industry have used various iterations of the software for years, some- times even decades. This deep-rooted familiarity ensures continuity and ease of use - even as the latest tech is incorporated.
One of the company’s most celebrated achievements is how they handle complex service charge scenarios. Whether it’s dealing with intricate lease structures or large-scale property portfolios, Trace Solutions simplifies the process, saving time and reducing errors. The software also makes it easy to keep track of maintenance and works orders, from raising requests to making final payments.
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In stark contrast to its competitors, Trace Solutions is employ- ee-owned. This means they’re a close-knit team that’s all about taking care of their customers.
Clients often rave about how responsive and attentive they are. Since employees own the company, they’re all in on making sure customers have the best possible experience. They’re not just focused on making sales; they’re genuinely invested in delivering great service.
The Future of Proptech with Trace Solutions
As Trace Solutions looks ahead to the next 50 years, their mission remains the same: to provide cutting-edge, reliable, customer-fo- cused property management software. They’ve shown time and time again that they can adapt to changes in the industry and technology while keeping the high standards that their customers expect.
With their innovative approach and dedicated team, Trace Solutions is sure to continue leading the way in property technology for years to come.
COMMERCIAL PROPERTY MONTHLY 2025 Innovation That Keeps Customers Ahead
Trace Solutions is all about keeping its customers ahead of the curve in property management technology. Its latest advances include Mojo, a powerful online interface that ensures data accuracy and streamlines business processes.
The company also takes a responsible approach to AI, integrating it in a way that can improve decision-making without compromising on accuracy, security, or reliability. As AI keeps changing the game, Trace Solutions is committed to keeping people at the centre of their products. They’re working with the top AI experts at Brunel University to help customers navigate the AI revolution.
Employee Ownership: A Unique Approach
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