Waterparks & Resorts Part 1

Amos Casas, sales director and partner, Amusement Logic

We are ADG, Opryland Waterpark, USA

ProSlide, CCO Ray Smegal has also benefitted from the support of an industry Association, this time IAAPA: “In our industry, we’re very lucky to have international associations like IAAPA that provide guidance to the amusement and attractions industry during times like this. From day one, they have been providing information, resources, webinars, and so much more to help our industry navigate these difficult times and keep employees and guests safe. “IAAPA has made recommendations like implementing physical distancing, creating timed/ controlled entry to control guest density, increased communication of guidelines, more frequent cleaning and sanitisation, and much more to help keep guests and employees safe. By following the guidelines and recommendations set out by organisations like IAAPA and local health authorities, parks, employees, and guests can be assured that best practices are being followed to keep everyone safe.”

Josh Martin, Martin Aquatic Design & Engineering, says that “as an aquatic consultant, we are looking at ways to design queue lines differently and create more deck space for future parks.”

WhiteWater’s Paul Chutter continues: “We have found the impacts of Covid-19 have mainly been surrounding attendance; because we cannot be close together, parks have had to rethink how to operate safely by placing a new focus on capacity and density management.

“Aquaventure Waterpark at Atlantis The Palm, Dubai reopened its park with a new queue line management system from Vantage to help communicate more effectively to guests where density is in the park. An Aquaventure attendant at the bottom of each tower scans a hotel guest’s wristband


with a Vantage tablet, clocking them into the queue line. At the top of the tower, another attendant scans the guest’s wristband at the entrance to each slide, thereby calculating how long they spent in line. This information automatically updates the wait times displayed on the tablets and the TVs around the park. “The Aquaventure example is a good one because it showcases how parks are making the water park experience safer for employees and guests. The park is focusing communicating water quality information, regular cleaning information, and when masks need to be worn as well as showcasing where the bigger line ups are to facilitate density management. “Atlantis’ solution from Vantage can be expanded in future to include Virtual Queuing and Front of Line Access modules, providing a scalable solution to further build on. This is just one of the developments the Vantage team deployed this year to help parks respond to the pandemic by reshaping the location services already developed for finding lost children, dynamic crowd control, and access control they created ‘Contact Tracing for Business’. Using the same RFID technology backbone, Vantage’s contact tracing automates the health form and temperature checks at entry and maintains guest profiles so should an outbreak be confirmed you know who was in proximity on a certain date and recontact them.”

In the next issue... We look at how each of these companies is pushing boundaries in design ask them to predict the “next big thing” in waterparks and resorts. Don’t miss it.


looking at ways to design queue lines differently and create more deck space for future parks.

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