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Embed announces COVID-19 Relief Act
E
mbed, a worldwide leader of the cashless business management systems and solutions for the amusement, entertainment and leisure
industries, has announced the Embed COVID-19 Relief Act as a demonstration of the compamy’s commitment to its customers and to the industry’s recovery. “At Embed, we want to do our part to support
our customers prepare for their reopening day. We thought long and hard about how we can do this, and we decided to give away our latest award- winning innovation, the Mobile Wallet, free for one year to everyone,” said Renee Welsh, CEO, Embed, during her webcast announcement to the industry on Friday, April 24, 2020. She continued: “No app required. The virtual game
card sits in the mobile wallet so you can offer your customers a contactless payment and FEC experience. Plus, we are in the process of adding capacity management to our Mobile Portal, which will also
be included. We are giving this to all our new and existing customers for free. Knowing how important it is to our customers to have contactless payments to safeguard their overall customer experience, we felt this would be the most powerful demonstration of our commitment to our customers and our industry’s recovery. This is Embed’s COVID-19 Relief Act.” “A new type of customer will emerge from this
pandemic. After a long-lockdown period the surge of consumers will emerge and only go to businesses they perceive as safe. They will be more conscious of hygiene, price and social distancing than ever before,” said Renee. “It is unmistakable that people don’t want
to touch cash, coins, papers, or anything that transmits viruses. This acts as a forcing function for our industry to became tech-savvy overnight. Embed has the contactless solution (in the mobile wallet and mobile portal) that the industry.
Holovis develops social distancing app Crowd Solo Peter Cliff, creative director at Holovis,
Holovis has developed a social distancing app designed to help themed entertainment destinations re-open safely in the wake of Covid- 19. Called Crowd Solo, the app features an attraction reservation and queue-management system with real-time proximity alerts, providing operators with instant insight into guest movements to avoid crowd hotspots. Holovis is making the mobile app free to all single ticket admission destinations.
explained: “We are committed to helping the industry that we love get back on its feet as quickly and as safely as possible. It looks likely that the need for some form of safe crowd management will be around for the foreseeable future meaning attractions and entertainment venues will have to adapt and learn to operate differently in order to give guests peace of mind and confidence to re-visit.”
Frost welcomes EU move towards an exit from containment measures but more can be done for EUROMAT members
Yesterday’s European Council videconference saw Member States agreeing the outline of an economic recovery plan and endorsing the Commission’s roadmap setting out a path to exit from containment measures. Commenting on the outcome of the meeting, EUROMAT President Jason Frost said: “The fact that European governments are
working closely to find a clear path out of containment is good news for everybody. From the very beginning, our members’ first priority has been the safety of staff and customers and this remains the case. Any decision to start loosening restrictions has be based on a careful assessment of the public health risk. “In the meantime we are asking that the
dialogue between our industry and national authorities about the feasibility of re-opening starts now. Through enhanced hygiene measures, managed capacity, staff training, information for customers, etc. we are able to do a lot to ensure safe operations that comply with social distancing. “In addition, while venues remain closed,
support is urgently needed for our members. Across Europe I have seen authorities swiftly introduce, liquidity schemes, tax relief and employment support, which are absolutely indispensable right now; however, we have seen a mixed response from gambling regulators. I think it is right that they should take some sensible steps to help regulated companies by relaxing rules on payments associated with licence fees and look to avoid short-term legal changes which would entail a compliance cost for business.”
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APRIL/MAY 2020
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