PHAM NEWS | SEPTEMBER 2025


ADVERTISEMENT FEATURE Product Spotlight Smarter solutions


From ultra-effi cient heat pumps using future-proof R290 refrigerant to robust biomass boilers, Windhager’s 100% recyclable systems, backed by BWT’s pure water technology, off er installers and customers a smarter and sustainable path to low-carbon heating.


faces both challenge and opportunity. For installers, contractors and homeowners, fi nding renewable systems that combine effi ciency, reliability and sustainability is essential. Enter Windhager, part of the BWT Group (Best Water Technology), whose range of biomass boilers and air source heat pumps is setting benchmarks in renewable heating. Windhager’s portfolio has


A


s the UK moves towards a low-carbon future, the heating sector


been developed to meet modern needs, off ering solutions that are energy-effi cient and practical for UK homes and commercial settings. Both biomass boilers and air source heat pumps are designed for easy integration. Crucially, they can often be connected to existing infrastructure, avoiding the cost and disruption of full system replacement. For busy installers and cost-conscious customers, this makes renewable heating not just an environmental choice, but also a smart fi nancial one.


Designed for the UK Windhager’s latest air source heat pumps (ASHPs) represent a real step forward. Developed with industry partners for the UK market, these units deliver strong performance in real-world conditions. A standout feature is the use of R290 refrigerant, which has a Global Warming Potential (GWP) of just 3, one of the most sustainable options available. This helps installers stay ahead of tightening F-Gas regulations. R290 also enables higher operating ranges and excellent effi ciency, ensuring reliable heating even in colder UK winters. Effi ciency is further enhanced by


low-noise operation and smart commissioning. Installers can confi gure the system via smartphone or tablet, guided by a setup wizard, a real time-saver that reduces complexity. Customers specifying the BWT HES (Heating Effi ciency System), which uses high purity reverse osmosis (RO) water instead of chemicals, also benefi t from a seven-year warranty.


BWT’s AQA therm MOVE treats heating water without additives


Biomass technology Alongside heat pumps, Windhager is a pioneer in biomass heating, off ering effi cient boilers that run on sustainable wood-based fuels. Biomass is a renewable, carbon-neutral option, particularly attractive for rural or off -grid properties where traditional fuels have long dominated. The reliability of Windhager biomass boilers has made them a trusted choice across Europe, and the UK range is equally compelling for domestic and commercial use. Windhager’s commitment


goes further than performance. Every product is designed to be 100% recyclable at the end of its


lifecycle, reducing waste and conserving resources – a clear demonstration of environmental responsibility.


Pure water, pure performance A key diff erentiator is BWT’s expertise in water treatment. Conventional chemical inhibitors are heavy, hazardous and diffi cult to dispose of. BWT off ers a cleaner alternative: high purity RO water. With no harmful residues, it protects heating systems from corrosion and scaling while maximising effi ciency. This natural approach extends system life, reduces maintenance and ensures optimal performance.


• Installer-friendly: Fast commissioning via smartphone/tablet wizard, seamless integration with existing systems, no hazardous chemicals. • Customer confi dence: Seven-year warranty with BWT HES protection, low-noise operation, high effi ciency with R290 refrigerant. • Sustainable choice: Biomass boilers and ASHPs that are recyclable and designed for minimal environmental impact. • Long-term value: Extended lifespan and reduced maintenance through RO water treatment. • Upskilling: Training at the Windhager Training Centre in South Gloucestershire, helping professionals stay ahead with hands-on experience and expert guidance.


The key benefi ts


Powering the transition The heating industry is central to the UK’s decarbonisation agenda. Brands like Windhager and BWT are showing that sustainability and practicality go hand-in- hand. By combining innovation, installer- friendly features and ecological responsibility, Windhager’s biomass boilers and air source heat pumps off er confi dence in a renewable future. For installers seeking products that are


effi cient to fi t, reliable to run and sustainable long term, Windhager and BWT represent a partnership with the future in mind.


The Windhager AeroWIN XP ◼ phamnews.co.uk/925/24 People on theMove 15


BSS has announced the appointment of Josie Crowe as managing director, marking her return to the company where her career began over 20 years ago. With 21 years of experience in the Travis Perkins Group, including 16 years at BSS and her recent role as MD at Benchmarx, Josie aims to drive growth and enhance operations.


The external sales team at Maincor has been strengthened with the appointment of Andy Oliver as customer sales manager for the East of England. With 15 years of experience, Andy aims to share his knowledge and expertise, providing customers with tailored solutions to meet their project needs.


Polymer pipework manufacturer Rehau has promoted Steve Richmond to sales and marketing director for the Building Solutions division. Having joined the company in 2006 as a commercial graduate trainee, Steve will focus on continuous expansion across the company’s Building Solutions portfolio.


Baxi has named Sammie Batchelder as strategic accounts manager, supporting three of the manufacturer’s largest builders’ merchant customers: City Plumbing, Travis Perkins and Toolstation. Sammie joined Baxi in 2015, gaining experience in customer service, external sales and key account management within the merchant sector.


GF Building Flow Solutions (formerly Uponor) has welcomed Wayne McMurray as its new key account manager for the UK and Northern Ireland. Bringing over 18 years of industry experience in the HVAC sector, Wayne will work closely with wholesalers across the UK to build and strengthen relationships.


Warmfl ow has made two new appointments: Darryl Hedges (pictured) as area sales manager for South West England and Ryan Gazzard for South East England. Both bring extensive experience in the plumbing and heating industry, focusing on supporting existing customers and developing new business opportunities.


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Lee Mairs has joined Waterline, a supplier of kitchen furniture and related products to independent retailers, as the new contract channel head. With nearly 25 years in the KBB industry, Lee brings extensive experience in distribution and housebuilding, previously serving as managing director at HDL since 2014.


LH-plc has appointed Kevin Vidal as technical service manager. With over 15 years of experience in the HVAC sector, Kevin will provide clients with advice and quotes following engineer visits. He will also assist the projects and service director in the daily operations of the service department.


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