MSPs
Pioneers of change
Jonathan Wright, Director of Products and Operations at Global Cloud Xchange (GCX) talks about MSPs as the pioneers of change in the new age of SASE implementation.
T
he demand for SD-WAN services has experienced an unprecedented surge, as businesses eagerly seek to enhance their network visibility and
connectivity, all while carefully managing costs. This trend has proven particularly rewarding for Managed Service Providers (MSPs). These MSPs have skilfully navigated the intricate
landscape of SD-WAN, overseeing the procurement and management of the physical network infrastructure while optimising the software-level overlay. Nonetheless, the realm of SD-WAN is far from without its difficulties, and MSPs have prospered in bridging a critical gap in both the skillset and capacity of many in-house teams. However, what appears to have eluded the consideration of many partners is the deep-rooted truth that this approach is inherently unsustainable.
40 | November/December 2023
A paradigm shift in networking strategy The oversight stems from the failure to acknowledge that SD-WAN was built to cater to office-based working practices, an area that has yet to fully recover since the onset of the Covid-19 pandemic. But unfortunately, it falls short of delivering the flexibility and visibility required in the hybrid environments for the growing community of remote workers, while introducing new security concerns as data is unsecured as it moves between on-premise to cloud locations. For both MSPs and the companies they serve, this reality casts a shadow over
the longevity of their current SD-WAN approach and therefore a risk in future revenues. Therefore, a paradigm shift in their networking strategy is the pressing need of the hour. MSPs must pivot to a new approach. One that allows them to seamlessly deliver the very benefits that initially enticed their clients to embrace
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