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Innovation is at the heart of Norton DNA – our Norton Labs team of experts continuously monitors the cyberthreat landscape and works together with our developers to adapt our product and service offerings based on the latest customer needs.


1 Terms and conditions apply


2 Subject to the Last Touch principle - ie the Partner remains the Partner of record


3 With Product Transfers, end users may have a combination of annual, 24-months and monthly renewals but eligibility for revenue share is limited to 3 years. If the Last Touch Principle applies then this will start the renewal count from zero.


Can you tell us more about how once partners enroll in the Norton Empower Reseller Program, they are eligible for revenue share when their end user renews their Norton subscriptions directly on the Norton eStore? Helping keep people protected is important for personal Cyber Safety. Terefore, renewals are a central part of what we and our resellers do. Once you enroll in the Norton Empower Reseller Program,


you’ll be eligible for revenue share when your end user renews its Norton subscription directly on the Norton eStore, for up to three successive renewal years11


. Tis includes cross-sells and upsells12 . If the end user decides to switch and subscribe to a more robust


plan, Norton will reward the partner that introduced that end user with a revenue share for the upgrade. For example, a customer purchases Norton AntiVirus Plus from a reseller. Six months later they upgrade to a more robust plan via the Norton eStore. For the following three renewal years partner will qualify for revenue share on any successive renewals through the eStore13


.


How is Norton looking to evolve its cyber security offering? Norton is always assessing how best to meet the cybersecurity needs of existing and new customers. Most recently in March 2022, the Norton brand introduced Norton Identity Advisor Plus in the UK, which leverages the company’s consumer identity protection expertise to help victims of identity theſt resolve their issues.


Norton Identity Advisor Plus includes three key features:


Social Media Monitoring: Monitors your account on popular social media sites and notifies you if we think your account may be compromised or if we find potentially risky links14


.


Dark Web Monitoring: Goes beyond easily accessible sites and marketplaces, scanning private forums, social webs, deep web and dark web to search for the user’s personal information15


.


Identity Restoration Specialists: An Identity Restoration Specialist is assigned to a case of identity theſt from start-to-finish to guide the victim through the restoration process to help them resolve their identity theſt issue.


20 | July 2022


4 Global data based on an online survey of 11,379 adults in 14 countries among 24 brands conducted by Savanta: MSI on behalf of NortonLifeLock, October 2021.


5 Based on an online survey of 1,001 adults in the United Kingdom by Te Harris Poll on behalf of NortonLifeLock, December 2021.


6 Research conducted online by Te Harris Poll on behalf of NortonLifeLock among 507 adults aged 18+ in the United Kingdom who currently play online games that require them to create an account and provide personal information (referred to in this report as “gamers”). Te survey was conducted August 24 through September 14, 2021.


7 Not available in all countries. Only available where you are authorized for direct ordering.


8 Partner must have $USD100 (or local currency equivalent) in revenue share account before requesting revenue share. Requests can be made every 30 days.


9 Revenue share is payable on up to three years of renewals on Empower-enabled products. Revenue share percentages may vary based on your geographic location and Empower Reseller membership level. Te actual percentage will be as specified on your account on the Norton Empower Reseller Portal.


10 You will have the opportunity to claim missing transactions on the Norton Empower Reseller Portal provided you do so within 10 months of the transaction and we can verify your claim.


11 Subject to the Last Touch principle - ie the Partner remains the Partner of record.


12 Cross sells covered in the initial term only


13 With Product Transfers, end users may have a combination of annual, 24-months and monthly renewals but eligibility for revenue share is limited to 3 years. If the Last Touch Principle applies, then this will start the renewal count from zero.


14 Does not include monitoring of chats or direct messages. May not identify cyberbullying, explicit or illegal content or hate speech. Social Media Monitoring only available on Facebook, Instagram, LinkedIn, Twitter and YouTube. On Facebook, Instagram and LinkedIn only account takeover feature is available.


15 Dark Web Monitoring is not available in all countries. Monitored information varies based on country of residence. It defaults to monitor your email address and begins immediately. Sign into your account to enter more information for monitoring.


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