MSPs
key action points, or drafting email templates, Copilot’s productivity offering is enormous.
Security and trust As with all new products and innovations, some businesses have reacted to Copilot with a degree of scepticism. Security and trust are common concerns raised by businesses looking at the AI assistant. How does Copilot consume and utilise data, and how is that data stored? Copilot is designed with security and privacy at its core, offering
enterprise-grade security and compliance. It only uses the data necessary to perform tasks and does not retain or share that data beyond the specific interaction. At Giacom, we’ve been involved in Copilot from its very early
days. We were one of the few Microsoſt partners to be part of its early access programme for Copilot, so we have the knowledge and the trust of how it can help businesses grow. Our in-house Microsoſt experts are on hand to help partners sell
Copilot and to help businesses get started on their AI adventure. We understand the adoption of AI can be daunting – we can help make that process simple and smooth. Our COO, Nathan Marke, has written a series of blogs on
his own experiences with Copilot. You can read his ‘Diary of an Augmented Exec’ series here. An important point to mention is Copilot is fully customisable.
Tere is no one-size-fits-all when it comes to AI, and businesses can choose the level of access they want to give Copilot, and which tools they want to embed it within. It means businesses can have full trust and confidence in Copilot, and can use it in a way that most benefits them.
Helping businesses get prepped for Copilot One common question we know our partners are being asked by customers is “how do I know the right time to implement AI in my business?” Te Microsoſt Copilot Readiness Assessment helps MSPs work
with customers to understand how Copilot can help them, and in what areas. Te assessment examines a range of things, including a business’
existing security posture, its licensing usage and its use of optimisation tools such as OneDrive and Teams. Completing the assessment gives our partners a complete
understanding of how to prepare their customers for Copilot, any changes needed to ensure security and compliance, licensing and how to ensure seamless adoption. MSPs can further enhance their service offerings by utilising
Microsoſt’s Copilot Dashboard. Trough delegated access, MSPs can monitor and analyse Copilot usage, providing clients with detailed reports. Tis capability enables MSPs to effectively demonstrate the
return on investment of Copilot, reinforcing the value of AI integration in business operations. Microsoſt’s announcement of a monthly payment option for
Copilot is a game-changer. It means businesses who may have been uncomfortable paying
for their licenses in a one-off, annual payment can split the cost – providing them with peace of mind and comfort.
www.pcr-online.biz
“An important point to mention is Copilot is fully customisable. There is no one-size-fits-all when it comes to AI, and businesses can choose the level of access they want to give Copilot, and which tools they want to embed it within.”
Choosing to pay monthly still requires a 12-month
commitment, and the overall cost is slightly higher, but it means Copilot can be paid for in affordable, bitesize chunks. What does all this mean for our partners, and MSPs more
broadly? Quite simply, it means Copilot is now accessible for more businesses than ever before. MSPs can now work with their customers to find not only the best way to deploy Copilot, but also the best way to manage payments. It opens new doors for our partners to sell Copilot to
customers, and for us to support the Channel in the growth of artificial intelligence.
Busting the Copilot myths We’re perfectly placed to help MSPs understand all the benefits of Copilot and, crucially, how it can transform their customers’ experiences. We know the majority of our partners work with small
businesses, who likely don’t have the time or knowledge to understand how Copilot could help them. That’s why we have the direct knowledge of what they need to succeed and grow.
There are plenty of myths floating around about Copilot,
and it’s important to make sure you’re properly educated and informed on how it can transform your business. That’s why we produced a Copilot myth-busting guide,
which you can find here. By now, we’ve all heard the hype about AI. Our message to
the Channel would be, let Giacom be your Copilot experts, and unlock new opportunities for both your business, and your customers.
January/February 2025 | 43
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52
