MSPs


THE POWER OF AI AS COPILOT


Microsoft recently dropped a Copilot update which could help remove a barrier preventing some businesses from adopting its AI-powered assistant. Where previously businesses had to   payment plan. Giacom’s Microsoft Copilot sales specialist, Angela Pawar announcement means for MSPs and their customers.


A 42 | January/February 2025


rtificial intelligence is no longer a futuristic concept, driven by sci-fi films and dystopian television dramas. Addressing an audience at the Microsoſt


Ignite conference in Chicago in November, the company’s CEO Satya Nadella said AI has “transformative power as it drives growth in business.” For a perfect example, look no further


than Microsoſt’s own Copilot AI assistant. Since its general launch in January, the


number of active users has sat between 20 and 30 million. AI is now routinely being integrated into business operations as a tool for change. Copilot’s core aim is to save businesses


time, unlock creativity and develop new skills using popular tools like Microsoſt Word, Excel, PowerPoint, Outlook and Teams. Whether it’s creating beautiful


presentations with a simple prompt, summarising a Teams meeting and creating


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