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www.pcr-online.biz @pcr_online


CONTENT Editor


Lynn Sencicle


lsencicle@datatam.co.uk 07793 054021


Graphic Designer Steve Williams


swilliams@designandmediasolutions.co.uk


ADVERTISING SALES Business Development Manager Eleanor Porter


EPorter@datateam.co.uk +44 (0)1622 699 178


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INTERNATIONAL PCR and its content are available for licensing and syndication re-use. Contact Colin Wilkinson for opportunities and permissions. colin.wilkinson@biz-media.co.uk


MANAGEMENT Media Director


Colin Wilkinson colin.wilkinson@biz-media.co.uk


PCRmag


TheEditor A


Welcome to PCR’s first issue of 2024


s you might expect, we’ve had a look a what the industry is saying about this next year to come. Whether it’s hardware, software, cloud, edge or any other area of tech, artificial intelligence seems to be the


name of the game. Take a look at our overview of opinion in the 2024 predictions. Sustainability is our other area of focus in this issue and Amber Hovious of


Teamwork Commerce discusses how to balance online and brick-and-mortar retail, with sustainability playing a surprisingly important role. With a view


towards a company’s responsibility to sustainability, Richard Slade of Utelize Mobile talks about the multi-faceted approach the company has towards the environment. Meanwhile, Kevin Wragg of TD Synnex talks about how sustainability is growing in importance.


In our big interview, Yana Kuzmanova talks to us about why Logitech has recently overhauled


its partner programme and what it means for partners, while in our Life in the Channel interview, Rob Young, of Infinity Group reveals the company’s journey from its founding to its current growth and expansion plans.


Ecommerce is an inescapable part of everyday life for retailers these days. John Hayes-Warren ISSN: 1742-8440 Copyright 2024


Datateam Business Media Ltd. 15a London Road, Maidstone, Kent ME16 8LY


All contents © 2024 Datateam Business Media Ltd. or published under licence. All rights reserved. No part of this magazine may be used, stored, transmitted or reproduced in any way without the prior written permission of the publisher. All information contained in this publication is for information only and is, as far as we are aware, correct at the time of going to press. Datateam Business Media Ltd. cannot accept any responsibility for errors or inaccuracies in such information. You are advised to contact manufacturers and retailers directly with regard to the price of


products/services referred to in this publication. Apps and websites mentioned in this publication are not under our control. We are not responsible for their contents or any other changes or updates to them. This magazine is fully independent and not affiliated in any way with the companies mentioned herein.


If you submit material to us, you warrant that you own the material and/or have the necessary rights/ permissions to supply the material and you automatically grant Datateam Business Media Ltd. and its licensees a licence to publish your submission in whole or in part in any/all issues and/or editions of publications, in any format published worldwide and on associated websites, social media channels and associated products. Any material you submit is sent at your own risk and, although every care is taken, neither Datateam Business Media Ltd. nor its employees, agents, subcontractors or licensees shall be liable for loss or damage. We assume all unsolicited material is for publication unless otherwise stated, and reserve the right to edit, amend, adapt all submissions.


of Agilitas looks at four key disciplines that can help align customer and employee channels, while Daniel Todaro of the Gekko Group looks at where brands should be focusing their attention if they wish to grow their e-commerce performance in 2024. Retail Express’ Ed Betts explores the ways digital transformation can lead retailers to new horizons and help them get the edge in a crowded, competitive market.


When it comes to choosing between on-premises and cloud-based document management


solutions, the decision can be challenging. David Malan of DocuWare delves into the key considerations. AI and security is a rapidly evolving issue, so Clyde Williamson and Nathan Vega of Protegrity explore what often seems to be a complex relationship between the two.


Finally, James Barrett of Michael Page Technology talks to PCR about the current trends


within tech recruitment. I hope you find this issue informative and interesting.


Lynn Sencicle Editor lsencicle@datatam.co.uk Editorial & Advertising: 07793 054021


In association with www.datateam.co.uk +44 (0)1622 687031


www.pcr-online.biz and PCR Awards


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