BHETA UPDATE Product Care Group H
ome appliances supplier, Product Care Group has joined BHETA Set up in 2009, Product Care Group is a privately owned business, focused on providing home appliance solutions to retailers, consumers, and business to business customers.
Taking care of the entire supply chain from sourcing and factory management to home delivery, the company works with suppliers and partners in the UK and China. It has a portfolio of own brands such as Kuhla, lowry, Holme, and abode and licensed partnerships with Russell Hobbs, George Forman, Rangemaster, and Zanussi.
BHETA UPDATE
Webinars Wednesday 20th September at 2.30pm
New BHETA business service provider, Universal Partners is to present an advisory webinar to BHETA export members on managing the fluctuations of the currency market. The event is aimed at supplier companies with international invoices
to pay and considers the potential cost of currency market volatility to bottom-line. The event focuses on how suppliers can implement a foreign exchange strategy that ensures that even when markets move, transactions are never made at a loss.
Thursday 28th September at 10:30am
as opposed to doing multiple washes a day in a smaller washer.” “On the other hand, we typically say that a refrigerator will use the most amount of electricity in a household as it is required to be powered 24/7, to avoid defrosting and risking any foods or liquids going mouldy or past their best. There are, however, many ways in which you can reduce the energy consumption on your fridge or fridge-freezer, without having to switch it off. For example, by ensuring your refrigerator appliances are set to the optimum settings or not leaving the door open for longer than necessary. It may sound simple, but many homeowners don’t know how much energy any of their appliances generate – in fact, lots of people are causing more damage than good when it comes to switching up their household chores and appliances in their efforts to cut down on energy bills. Some may be cutting back on dishwasher usage to prioritise washing by hand, yet if that requires multiple bowls full of water with a lot of dirty pots, the dishwasher can be the better option,” he adds. Transparency
It will cover the following: • What are the typical business objectives / challenges? • What are the specific threats posed to these objectives through currency volatility? • What aspects are solvable through transactional solutions? • The uncontrollable – market volatility • Can we control the uncontrollable? – Bespoke risk management solutions
BHETA’s retailer networking webinar with Amazon is to take the form of a business update plus a supplier Q&A across all home and home improvement categories. The online event is open to members and potential members. Dhawal Vora and Catherine Moses from Amazon’s home category team will be presenting. The three BHETA Committees representing Housewares, Small Electrical and DIY/Gardening members have compiled a series of questions for the Amazon team relating to common business issues and these have been shared with the Amazon team and will be discussed on the day.
“Businesses can absolutely provide help on the cost-of-living crisis on its website and through its customer service to ensure support is available when needed. By providing transparent information on energy usage, costs and energy savings, consumers will have more trust and loyalty to these brands and will likely return to purchase later down the line,” says Bhatoye. “Unfortunately, the cost-of-living crisis is not going away any time soon, and we predict that in 2023, consumers will be looking for even more support from businesses in the year. In order to stay ahead of the
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• How can businesses turn ‘out of the money’ trades and bring the back onside?
Currency management expert, Universal Partners helps ensure that BHETA members who export have an agile approach to currency risk management, giving them the ability to remove 100% of the downside risk while still being able to take advantage of the upside of monetary fluctuations. BHETA marketing director, Steve Richardson, said: “Even in the last 12 months there have been movements of up to 28% on major currencies, and with so many factors impacting currency exchange rates every day, businesses that operate internationally simply cannot leave exchange rates to chance. “Universal Partners provide an agile approach to currency risk management, giving businesses the ability to remove 100% of the downside risk while still being able to take advantage of the upside.”
“Right now, it is our number one priority to help the nation to understand how to best use their appliances.”
BHETA is also welcoming questions from registered delegates ahead of the event, so it is vital for any supplier dealing with or hoping to deal with Amazon that they register soon and then submit their questions for discussion.
said: “Anyone who works with Amazon will be aware that the trading relationship has challenges as well as immense potential. So, the chance to hear directly from the Amazon team on the key issues is not to be missed. Not surprisingly we are expecting a big turn out, so please book in as soon as you can.”
curve, retailers and suppliers should use their voices of authority to put out clear, concise, and transparent messaging to their customers, to let them know that there’s support there for them. Consumers understand the importance of analysing energy usage on their appliances and will be making much more considered purchases than in previous years. Therefore, businesses should be prepared to work collaboratively with consumers to help them understand energy usage and find the best solutions for their purchase needs. It could also be that shoppers look more towards high-street retail purchases, feeling more peace of mind and confidence shopping with the support of a sales assistant,” he concludes.
Commenting on the event, BHETA sector manager, Seema Grantham,
August/September 2023 | 9 January/February 2023 | 9
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