FRANCHISEFOCUS


person’s business, and I knew that when the time was right for launching my business, that I wanted to do it with the support of an established franchisor. When researching franchise opportunities, there


were many things to get excited about in NIC. In particular, it was their experience in the commercial cleaning sector and how they translated their experience into delivering the support to franchisees that is essential to our growth. One key benefit that I have seen since taking a


franchise with NIC Local is the support from my Business Development Manager who collaborates with me throughout the sales cycle from implementing my marketing strategy to contract operations. It is absolutely essential. I cannot see how you


could possibly succeed without having a BDM to rely on. So many questions come up at every turn, all of which need answers from an expert in the industry. Thankfully, the NIC Local BDMs are exactly that.


Support and training The onboarding was immensely helpful. In the first weeks of training, you only scratch the surface of what owning a commercial cleaning business entail. It takes time to fully understand the sector, but having a dedicated BDM by my side throughout is an enormous benefit. The support is perfectly proven by a recent


contract win, a substantial multi-year contract with a major pharmaceutical company covering their extensive commercial cleaning requirements at one of the client’s production facilities. Despite being new to the commercial cleaning


industry, by pooling resources and ability from across the business including marketing, BDM and commercial, we were able to deliver a great presentation to the client showcasing the breadth and depth of the support the franchisor gives me.


ain the support o a nchisor tain care o that or me not onl means the are one to a hih stanar ut also ies me ac eeens to spen ith m mil


As a new franchisee, success with this contract


would not have been possible without the incredible support I received. From the first client meeting to the final submission of the tender, the team was with me every step of the way, offering the guidance and ability needed to win the contract. The support extends way beyond business


development. Having previously run my own restaurant with my wife, I knew how time consuming it was creating marketing campaigns, running payroll, invoicing and many other administrative tasks that usually dominated my Sundays. Having the support of a franchisor taking care of that for me not only means they are done to a high standard but also gives me back weekends to spend with my family!


Brand recognition, scalability, and growth Brand recognition has helped significantly in growing my business. NIC has a reputation for putting the customer first in all that we do and delivering the highest levels of standards. Joining the industry without any experience


would have meant I had to spend time building a reputation with much smaller customers before being able to successfully tender for the more substantial ones. The NIC brand has meant that I have been able to fast track this and successfully win contracts that simply would have been unavailable to me without the NIC brand. I have no doubts that having the NIC brand has


given me a head start in business than if I had done it alone as well as a competitive edge when I am up against independent competition that does not have the brand, experience and foot print across the UK that NIC has. To give context around fast tracking my growth,


in the six months since I joined NIC I am already at 240% of my first-year forecast. I am in no doubt that I would not be in this position without the brand, experience, and support of NIC Local. 


NIC SERVICES GROUP Commercial cleaning 0845 409 0910 nicfranchise.co.uk info@nicgroup.co.uk


BUSINESSFRANCHISE.COM 61


Investment level: £20k-£50k


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