FRANCHISEFOCUS INVESTMENT: FROM £20,000 ti ootion


Fresh from a recent National Franchise Conference, Minster Cleaning reflects on its success, and the value it places on holding these conferences


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aving been established since 1982, and franchised since 1992, Minster Cleaning knows something about successful collaboration between a franchisor and franchisees.


Alan Haigh, company chairman, held his first


franchise conference at The Belfry in Sutton Coldfield in 1994, with four attendees. Over time, the delegates grew in numbers, and the recent conference, again held at The Belfry, saw far more franchisees in attendance! The format of this conference was roundtable discussions, with the Heads of Department from the Network Support Centre introducing a topic relevant to their department. Franchisees then discuss these topics with their like-minded counterparts from different areas of the country. Subjects covered this year included communication with customers and employees from the marketing department, scam


awareness from the IT team, and HMRC matters from the accounts department. Following roundtable discussions on a variety of


current topics relevant to the Network, an external speaker was introduced. Experience has shown Minster Cleaning that


franchisees also appreciate hearing from experts outside of the company, on topics that are relevant to the franchisees, both on a personal level and on a business level. Recent external speakers to conferences have covered employment law and accounting and taxation advice. This is the second national franchise conference


held this year by the company. In February each year, Minster Cleaning holds its annual National Franchise Conference and Awards Evening. The format of the day is slightly different from the October conference, with presentations from Heads of Department at Minster Cleaning’s Network


Investment level: £20k-£50k


* Terms and conditions apply – please visit minsterfranchise.co.uk for full details.


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