FRANCHISEFOCUS
What appealed to you about NIC? There were many things to get excited about. In particular, it was the size of the commercial cleaning market, the vast experience NIC had in the sector, and the fact it was a business that my wife and I could run together – giving us both the work-life balance we wanted. I also felt it was a really great fit for the experience and skills I had developed in my career to date.
After enquiring with NIC, how useful did you find the franchise discovery sessions? I didn’t really know anything about commercial cleaning and facilities management at the start. But going through each stage opened my eyes to just how big the sector was. This gave me even more confidence that I could build a good family business with NIC.
How helpful have you found the onboarding and training process as a new franchisee? Very helpful. In the first weeks of training, you only scratch the surface of what owning a commercial cleaning business really entails. Having a dedicated BDM by my side throughout the entire onboarding and training process has been an enormous benefit.
“NIC provides you with the tools for you to build a substantial and scalable business”
Can you share more about the positive impact having a dedicated BDM has had? It’s absolutely essential – I can’t see how you could possibly succeed in the sector without having a BDM to rely on. So many questions come up at every turn during the setup and after launching the franchise, all of which need answers from an expert in the business. Thankfully, the NIC BDMs are exactly that.
What are your aspirations for the future of your NIC franchise? To have a business that creates a dynamic that meets our family’s needs, financially supports us, grows year-on-year, and enables us to create an exit strategy which allows us to move on when the time is right. I believe NIC provides this for us.
Finally, what would you say to people who are interested in joining the NIC franchise family? Do your research, talk to current franchisees, and be prepared to put in the time and effort at the beginning. Plan and always remember to keep the bigger picture in mind: things may seem foggy at the beginning, but that clears, and you will have the
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opportunity to build a great business. As a true management franchise, cleaning
industry experience is not required as a comprehensive training course is provided. Consistent ongoing support and mentoring is provided through NIC’s business development managers who work with and support franchisees to help secure, develop and grow their business throughout the life of their franchise. Unlike other franchisors, the BDM support is
available for as long as you are a franchisee with NIC at no extra cost. The support doesn’t stop there either, as there is also a comprehensive admin support function provided by our Head Office to cover key elements of the business. This includes invoicing, credit control and a full
payroll bureau service allowing franchisees to concentrate on building their business. With their industry-leading support, combined with the NIC brand and the franchisees’ own personality, NIC provides you with the tools for you to build a substantial and scalable business.
NIC SERVICES GROUP Commercial cleaning 0845 409 0910
nicfranchise.co.uk info@nicgroup.co.uk
Investment level: £20k-£50k
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