FRANCHISEFOCUS
INVESTMENT: FROM £85 ,000 of excellence A standard
Introducing vaping specialists VPZ, part of an industry helping tobacco smokers quit for good
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he UK’s largest vaping retailer VPZ continue their expansion mission, committed to contributing substantially to the country’s smoke-free future. An emphasis on accessibility, expertise, and
service is what keeps customers coming back as VPZ grow their industry-leading presence. VPZ’s in-store experience sets them apart
from their competitors. Recent investment into refurbishment of existing stores to be in line with new openings has resulted in not only improved customer satisfaction, but increased revenue and footfall too. Each new store is equipped with state- of-the-art facilities designed with customer
demands in mind, including bespoke marketing and retail materials. The retailer also utilises expertise, positioning
themselves as the nation’s leading vaping specialist. VPZ provide in-depth training for every member of staff, ensuring they all have the knowledge and understanding necessary. This includes sitting a National Centre for Smoking Cessation and Training (NCSCT) certification, which offers detailed information and advice on smoking cessation. With evidence suggesting smokers armed with accurate advice are nearly twice as likely to quit for good as those without, VPZ find it imperative that they provide comprehensive advice.
Investment level: £50k-£100k
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