“ AI and generative AI presents some profound changes to the world of work. We shouldn’t be too fearful of that because that’s something that’s always happened, throughout the other previous industrial revolutions.”
TIM GOOD, SENIOR MANAGING DIRECTOR & EMEA TALENT & ORGANISATION LEAD, ACCENTURE
EMBRACING NEW TECHNOLOGY Later that morning, a stimulating panel featuring HR, talent and operational leads from Sainsbury’s, Greggs, Schneider Electric and Accenture shared how they are driving growth and working to elevate employee experience across their organisations. Moderated by UKG, the
panel touched on talent retention to digital
transformation,
organisational culture and the latest workforce trends. “The pace of change has never
been faster than it is today. The expectations of generations are different too, so we’re really looking
at how we embrace that for the good of our businesses and our colleagues who work with us and that we’re responsible for,” said Neil Parrish, workload planning manager at Greggs. “Greggs is a value brand and
labour is our biggest single cost so it’s absolutely critical that we manage that cost from a business perspective but also that we do that without compromising on service and it’s a fine line getting that balance right. Embracing new technology to be able to do that is really important for us.” Claire Howells, payroll and time
management director (Europe) at Schneider Electric shared how the
company is optimising their payroll systems and creating efficiencies that their employees can benefit from. “From a business perspective,
we’re very serious about ensuring all our solutions and technology partners are certifiable. Not all potential partners pass the test as there is a very strict process we go through in order to ensure we’re protecting employee data and the business as a whole so that we remain compliant. Reducing the amount of suppliers, vendors and solutions is helping us reduce costs and any potential risks across networks,” she explained.
SHIFTING WORKFORCE TRENDS Tim Good, senior managing director and EMEA talent and organisation lead at Accenture, outlined some broader workforce trends that are impacting organisations across all sectors. “AI and generative AI presents
some profound changes to the world of work. At Accenture we cover a lot of floor space, around 800,000 people worldwide and conduct a lot of research as well as speaking to many executives and business leaders. We know that 50% of the work done today will be disrupted. Of that 50%, about half of it will be automated away and we shouldn’t be too fearful of that because that’s something that’s always happened, throughout the other previous industrial revolutions.
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