went viral internally. “Eventually, the CEO responded and gave her a new role. She is now an independent consultant and author. Change can happen, and sometimes the ripples take time to be visible, but you can create a shift.” To sceptics who think soft skills don’t drive performance,
she has data to prove otherwise. “I share hard data – not just from my clients, but from other researchers too. For example, research was published showing that a 1% increase in engagement can increase profit by 0.5%. These are not just soft skills – they are essential.”
THE IMPORTANCE OF INTEGRITY & FLEXIBILITY In every example, her message is clear: human-centred leadership is essential for thriving organisations and healthier societies. So is human creativity, and the genius of the human, which is why she believes that AI can be a complement to human thought but human creativity and connections can never be replaced. “Level 4 leadership represents the future,” she explains.
“With it comes not just innovation, but also integrity, compassion, and a genuine commitment to being a force for good in society.” She believes that integrity, in particular, is becoming
the main currency of the future. Companies that believe they can continue with unethical practices will simply not survive in the long-term. Awareness is rising globally, and consumers are becoming more conscious and are increasingly choosing to buy from ethical and transparent organisations. The reputation of a company matters now more than ever. Change has to be real and meaningful if it is to be credible and long-lasting, she says. “This is why I often talk about company health.
For years, I’ve used the 6 Box Leadership Diagnostic Tool to identify strengths and weaknesses across six key dimensions of organisational culture,” she says. “It has been instrumental in helping companies shift toward Level 4 leadership and organisational culture”. “We have recently redeveloped the tool and are
preparing to launch it as the Organisational Health Scan. It uses the same core model and questions but is now supported by updated software. Importantly, it blends AI insights with human intelligence to generate strategies based on each organisation’s unique profile.” Organisations will receive an organisational health
index score and a certificate, allowing them to publicly demonstrate their commitment to healthy, ethical, and Level 4-aligned practices. She says that it is a powerful way to signal that they take corporate social responsibility seriously and that they are truly future-ready. On hybrid working practices, something of a
controversial issue at present, she says flexibility is crucial. “Forcing people back into the office is control-
based management,” she explains. “We know when you micromanage from Level 3, performance declines, whereas giving people responsibility instead of tasks is a hallmark of Level 4 in the Management Shift.”
Professor Hlupic at our Think Global People & Relocate Gala Dinner & Awards Ceremony
“ ORGANISATIONS SHOULD BE THE FORCE FOR GOOD IN SOCIETY. THINK ABOUT WHAT YOU CAN DO AS A LEADER TO MAKE THE WORLD A BETTER PLACE. YOU CAN START TO MAKE THE RIPPLES THAT WILL SPREAD OUT BEYOND YOUR OWN ORGANISATION AND BE A FORCE FOR CHANGE IN THE WORLD.” PROFESSOR DAME VLATKA HLUPIC
PROFESSOR DAME VLATKA HLUPIC
Professor Hlupic is the author of four books, the most well-known are Humane Capital (2018) and The Management Shift, How to Harness the Power of People and Transform Your Organisation for Sustainable Success (2014).
As an international thought leader and CEO of Management Shift Solutions Limited, she runs the flagship TMS (The Management Shift) Leadership Development Programme. She has won over 30 international awards and has consistently ranked among the world’s most influential HR thinkers.
managementshiftsolutions.com
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GLOBAL LEADERSHIP MANAGEMENT TRANSFORMATION
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