WINNER
WINNER: BICORTEX LANGUAGES AWARD CATEGORY:
O
ur Excellence in Family Support category is crucial in response to skill shortages and the importance of supporting international employees and their families, as well as
dual-career couples, in settling successfully in their new location and thriving. It is a keystone for employee engagement and supports the culture of organisations that put people at the heart of their global mobility initiatives and policy.
PUTTING FAMILIES FIRST: A HUMAN- CENTRED RELOCATION EXPERIENCE We were delighted to welcome Kelly Blackaby, HR Director for Europe and the Middle East at Mavenir and a judge for the first time, onto the stage to present the trophy. She was impressed by how the winning company, BiCortex Languages & Translations, delivered highly personalised relocation support with local experts in 85 countries. The judges commented, “This is a highly responsive
company that addresses the need for language tuition and translation effectively and quickly. BiCortex relocation support looks to combine
personal care, local expertise, and shows proven results to make moves smooth and stress-free.” Brenda Levis, President of NYC Navigator, accepted
the trophy on behalf of Inigo Lopez, CEO of BiCortex Languages & Translations and read their response, “Supporting families during relocation is not just a service, it’s a responsibility. From language training to cross-cultural support, we are proud to help families feel at home, wherever life takes them.” “BiCortex are passionate about supporting families
throughout every stage of the relocation process with personalised care, real-time, human solutions and a truly human approach. This award reflects the dedication of our amazing team and the trust placed in the, by our clients. Thank you for celebrating the work that they love to do.”
TAILORED SOLUTIONS, GLOBAL REACH: INNOVATION IN REAL-TIME SUPPORT The judges commented: “A fast-paced awards submission video explains what the company does, and we meet many of the coordinators. Interesting examples of real- life needs, such as translating a birth certificate within 42 minutes. The employees have relocated themselves and clearly understand the need to learn a foreign language quickly to integrate and settle.” The use of social media is highlighted to maintain
strong client connections and accessibility globally. A combination of communication through WhatsApp, email and phone makes a difference to families on the move and under pressure. Feedback scores are high and testimonials support this. Communication is prioritised with accessibility in
mind, considering time zones, which highlights the urgency of many relocation requirements. The company
24
EXCELLENCE IN FAMILY SUPPORT
specialises in tailored learning, addressing individual needs. With a team of only 30+ employees, they deliver personalised services that ease transitions for families worldwide. They keep costs low with their bespoke CRM app, which tracks learner progress and adjusts lessons accordingly. Their ability to respond quickly ensures high-quality services and real-time feedback addresses issues immediately. They are proud of their document services tailored
to each country’s requirements. Their ability to manage complex language and country combinations simplifies the process for assignees, even in urgent situations. The company is proud to go beyond instruction, ensuring families feel heard, valued and supported. Technology, a people-centred approach and
dedication to continuous improvement are what make them a worthy recipient of this award in fast- paced, challenging and cost-driven times.
www.bicortexlanguages.com
As the BiCortex Languages team were not able to attend the Awards ceremony in person, the trophy was received in Central Park, New York by Maggie Williams (left), Global Client Services Director via envoy Alexa Bronfman of NYC Navigator. The trophy made its way from London, where it was accepted on the night by Brenda Levis, President, NYC Navigator (winner of 2025 award for Destination Service Provider – Local) on behalf of the BiCortex team. The trophy’s relocation journey continues from US to Spain!
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116
