AWARD CATEGORY: DESTINATION SERVICES PROVIDER OF THE YEAR – LOCAL
WINNER WINNER: NYC NAVIGATOR C
ategory judge, Tosin Adenrele, Global Mobility Regional Lead EMEA, IQVIA and fellow members of the judging panel were clearly struck by the calibre of this year’s
entries. She explained how as an in house corporate, global mobility professional, you have great expectations of your service providers. Brenda Levis, president of NYC Navigator had come
over from the US especially to attend the Gala Dinner and Awards Ceremony, so hopes were riding high. The judges praised NYC Navigator, “for its
personalised, empathetic approach to relocation, led by a passionate, female-led team. Their focus on community, philanthropy, and authentic, multilingual support creates a truly meaningful and successful relocation experience for clients and their families.”
CARING FOR TRANSFEREES Brenda Levis responded by saying, “It's a pleasure to be here from New York today, and I'm going to volunteer to be relocated to the UK, and London in particular, after walking around these past couple of days, it's been
a real pleasure to be here. I also want to thank the judges for your consideration of our entry, and then also to my peers that I am very honoured to be in the same category with. They're all outstanding providers, and I'm really excited to bring this home to my team, who put a lot of heart and dedication into caring for our transferees. So, thank you. Thank you”. NYC’s entry was praised for the number of wellness-
oriented initiatives mentioned. For example, a walking group that promotes health and a compass club offered to assignees to foster connections. A number of events take place which bring assignees together including hiking, meals, and a women's day lunch. The approach to wellness is a reflection of the in-house approach to relocation. Destination services are provided by employees and not outsourced to consultants and this fosters a warm relationship with clients. The programmes are tailored to accommodate various
budgets from the modest to the opulent. Comprehensive support is provided throughout the relocation process. Education assistance is provided for children and career coaching for accompanying partners.
IMPORTANCE OF PHILANTHROPY There is considerable emphasis placed on the role of philanthropy with staff encouraged to participate in local initiatives. This was well illustrated in the entry with a page of engaging photographs. They also achieved an Eco-Vadis award. One judge particularly highlighted the way NYC
Navigator leveraged their team’s experience to foster a family-like community which enhanced the relocation experience for clients and their families throughout the relocation process. This support was on offer throughout the assignment and could prove to be a lifeline in times of uncertainty. There is a real sense of partnership with clients to
maintain a successful assignment no matter the budget”.
www.nycnavigator.com
Brenda Levis, President, NYC Navigator
“ NYC Navigator stands out with its female-led, team-first approach, offering a highly personalised and empathetic relocation experience.” CATEGORY JUDGE
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