Dragonfl y Traveller
No matter where your destination, just turn up and relax
In travel terms, the world is shrinking. Dream destinations are becoming easier to get to, and it appears travellers are increasingly curious and adventurous. A key factor in booking any holiday, to familiar places or far-fl ung
lands, is that everything is as it should be while you travel, when you arrive at your accommodation and when you begin to explore.
Dragonfl y Traveller has the experience and expertise to ensure,
as far as possible, all aspects of a trip run smoothly – and, most importantly, is there to help should unforeseen circumstances intervene. Founded by Rob and Lisa Gower, the independent travel agency
is the perfect solution for those who want to build a bespoke trip without the constraints of an off -the-shelf package holiday. A friendly team of travel agents help clients research, plan and
book a holiday – selecting products from hundreds of operators to create bespoke experiences in destinations across the globe. Rob Gower said: “With the ability to book on the internet, there’s
scope for everyone to do their research and book last minute holidays that off er excellent deals – and that’s great. But what has changed in the travel industry with the advent of the internet is the complexity of it all, and the potential risks should something go wrong. “Using a reputable travel agent means that the entire trip has
complete ATOL protection so the travel agent shoulders all the responsibility for the customer. So, if your fl ight is cancelled that’s covered, and your accommodation is covered too. Booking aspects of a holiday individually doesn’t necessarily off er the same protection. “Added to that, we have the knowledge that goes beyond what you
might see on a website. We can recommend hotels or experiences, and our reputation depends on those recommendations meeting customers’ expectations. We work within the customer’s budget and if that means some kind of compromise, at least we’re able to make them aware of what’s available to them before they book so they can make an informed decision, rather than be disappointed when they get there and it’s not what they were expecting.”
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