Contents In this issue 15 8 News & numbers
The headlines and vital stats impacting the industry.
10 Contrasting fortunes for tourism? What we know and don’t know
Hotel Management International looks at STR’s latest consumer research findings, which have uncovered contrasting fortunes for tourism and hospitality.
EHMA 11 The power to inspire With the summer looking positive for hotels as hopeful travellers jet off, Panos Almyrantis, president of EHMA, shares his forecast for hospitality and the challenges facing it, as well as the priorities for EHMA going forward.
Big interview 12 The growth mentality Managing director and CEO at Indian Hotels Company Limited (IHCL), Puneet Chhatwal, has embarked on a journey of profitable growth for the hotel group that promises to expand and strengthen its presence and portfolio. He speaks to Phoebe Galbraith about his experience in the industry, the groups’ expansion strategy and his priorities for sustainability and inclusivity.
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Regional focus 15 La dolce vita
Renowned for its history and beauty, Italy is a popular destination for tourists, so it’s no surprise that guests flocked to the country for the summer after restrictions were lifted across the globe. Phoebe Galbraith speaks to Maurizio Orlacchio, co-owner and general manager at Borgo Santandrea, and Andrea Zana, general manager of hotel Il San Pietro di Positano, to find out more.
Business management & development 18 Search for the silver lining The past few years are surely ones that hoteliers would like to forget – and they’re not the only ones. For if the front end of hospitality has suffered greatly in the wake of the pandemic, investors have too. Andrea Valentino talks to Russell Kett, chairman at consultancy HVS, to understand how Covid has impacted sales and acquisitions of properties, how changing customer habits could alter what investors are looking for, and how ESG and new interest in resorts could shift the typical profile of transactions.
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21 World domination Radisson Hotel Group
Operations 24 Working hard or hardly working?
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As more of the public move to remote working or hybrid, this has led to an increase of bleisure travellers as well as those seeking alternative spaces to work. Ben Walker speaks to David Orr, CEO at Resident Hotels, and Marc Dardenne, Accor’s chief operating officer luxury Brands Europe, to find out how they have adapted to these travel trends.
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