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Spa & wellness Redefining A
lmost two years into the Covid-19 pandemic, hospitality has been altered in far-reaching and perhaps irrevocable ways. The full implications may only become apparent in years to come, but it’s clear this is already a changed world. This is particularly obvious when we look through a spa and amenities lens. For understandable reasons, guests continue to be
Since the start of the pandemic, it’s no secret that hotels have had to adapt to be creative and to quickly respond to frenetic changes around them, in many cases putting the accelerator on trends that were already underway. Abi Millar runs through some of the key changes shaping hotel spa and amenities in light of Covid-19.
concerned about contagion. Ensuring nobody catches Covid-19 will remain the priority, with ripple effects across everything from cleaning protocols to the rollout of contactless services. But the pandemic has also affected hotels in subtler ways. Guests are becoming interested in wellness more generally, especially as it pertains to mental health. And while the sustainability trend is only tangentially related to Covid, words like ‘responsible tourism’ are now much more than buzzwords. Below, we run through some of key trends in the spa and amenities space, which have been given an extra push by the pandemic.
Contactless services
The move towards a contactless hotel experience was already underway before Covid, with a number of brands rolling out contactless check-in. Back then, the motivation was simply to save time for tech-savvy travellers who would rather head straight to their room than queue at the front desk. There was a lot of talk about gearing yourself towards a so-called ‘millennial mindset’.
wellness
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