ROBERT POPP, BKL BAUKRAN LOGISTIK Ӏ REPAIR AND REFURBISHMENT


RAPID RESPONSE


Robert Popp, CTO of German crane rental, sales and service company BKL Baukran Logistik speaks to Cranes Today about the company's repair and maintenance services.


With over 55 years of experience, 1,000 machine units and more than 400 employees across multiple depots, German crane rental, sales and service specialist BKL Baukran Logistik is one of Europe's largest manufacturer- independent, full-service providers of crane solutions. We speak to its CTO Robert


Popp to discover how BKL supports its customers with maintenance, advanced diagnostics, and round- the-clock emergency assistance. BKL says its unique approach,


combining remote troubleshooting, fully equipped service vehicles, and highly trained technicians, sets it apart in the industry...


CT: What are the key elements in your repair and refurbishment offerings? Popp: BKL offers its customers a comprehensive range of repair and maintenance services for construction cranes and crane accessories, such as radio remote controls. For this purpose there are specialised repair departments at the BKL locations with competent, factory-trained crane technicians who are on call to assist customers, both over the phone and on site. In addition to specialised


training, BKL's service technicians have fully equipped workshop


vehicles and access to extensive stocks of spare parts to carry out repairs as quickly as possible. As speed plays a key role for


customers, BKL also relies on remote diagnostics: the majority of tower cranes in the company's own crane fleet are therefore equipped with an electronic crane control system (PLC/bus systems) for error code analysis or have a RDT (remote data transmission) system. This means that BKL's crane


experts can often help customers and their crane operators troubleshoot quickly and efficiently


BKL's service technicians look to carry out repairs as fast as possible


over the phone. If this is not possible, the service technicians can be dispatched immediately with the appropriate equipment. A special offer by BKL is the


emergency response around the clock in Germany. If danger is imminent, the 24-hour emergency service for tower cranes is also available in the evenings and at weekends to resolve the hazardous situation. In the area of refurbishment and maintenance, BKL offers various services, such as the inspection of construction cranes, the


CRANES TODAY 73


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87