REPAIR AND REFURBISHMENT Ӏ SECTOR SPOTLIGHT
CHOOSING TO REPAIR MEANS PRESERVING RESOURCES, SAYS AVEZAAT
Dutch independent repair and refurb specialist Avezaat Cranes repairs all brands and types of cranes. It is, however, particularly specialised in the repair and overhaul of lattice boom crawlers and telescopic boom cranes. The company is keen to point out the ecological benefi ts of repairing equipment… ‘In a time when we are all becoming more
aware of our impact on the environment, we want to highlight the benefi ts of repairing booms and other mobile crane related parts,’ it says. ‘Repairing is most of the time not only faster and more cost-effective, but it's also a signifi cantly less environmentally impactful than replacing with new parts. ‘By choosing repair, you are contributing
to preserving valuable resources and reducing the environmental footprint of your projects… At Avezaat Cranes, we believe in sustainability by reducing the environmental impact of manufacturing new crane parts and cranes.’ The company claims that it’s its combination of skilled and certifi ed employees, specialised tools, and three well-
in recruiting skilled technicians. This challenge is exacerbated by the retirement of experienced mechanics, making it harder for crane owners to sustain in-house service capabilities. As a result, we anticipate that OEM support will become even more critical in the coming years. “Our role as a manufacturer
extends beyond repairs - we provide knowledge, training, and direct technical support to ensure that customers can operate their cranes safely and efficiently.” Tadano’s provision includes
service and maintenance, accident repairs – including structural repairs – and crane refurbishment. “Our expertise as an OEM
allows us to perform these services with unparalleled precision, backed by engineering data, manufacturing insights, and direct access to high- quality spare parts,” says Stenger. Tadano lists five key benefits of choosing an OEM for repair and refurbishment. Guaranteed
58 CRANES TODAY
equipped workshops that enables it to repair damaged lattice booms and jibs, in particular, at competitive prices. The company also sees value in stockpiling. It says that thanks to its approximately 2,800 tonnes of stock (comprising plate, main chord and lacing materials) it can, subsequently, offer short
delivery times for customers. Keeping a large and varied stock of steel materials in plate and tubular materials also helps protect Avezaat, and its customers, from variations in steel availability, it says.. The company uses European and
Scandinavian mills for its steel materials, from S690 to S1300 quality.
compliance means that OEM repairs maintain the crane’s certification and compliance with safety regulations, avoiding legal and operational risks. The customer also gains access to proprietary expertise, as only the OEM has the complete engineering data, material specifications, and calibration knowledge necessary for high-precision repairs. Crane owners can also benefit
from higher residual values. “Cranes serviced by the OEM retain their value better than those repaired with non-OEM parts or methods,” adds Vincent. The final two benefits are
warranty protection and risk mitigation. “Non-OEM repairs can void warranties, whereas Tadano’s repairs ensure continued coverage,” says Stenger. “Unauthorised repairs can introduce safety hazards, lead to structural weaknesses, and even result in accidents or machine failures.
“There is no substitute for
an OEM repair. Tadano’s service network ensures that every repair is performed with precision, using original parts, manufacturer- approved methods, and certified technicians.” For Liebherr, it is about ensuring the highest possible uptime for its customers. Harald Hummel is head of customer service for what Liebherr defines as Region 1. This includes its heartland of Germany along with Austria, Switzerland, Italy, Benelux, Ireland, and the UK. “Our goal is always to ensure
that we maximise uptime for our customers,” he says. “Aftersales service is incredibly important to our customers. We know that if we can deliver the best possible service, this is the best reason for the customer to come back. “We are the market leaders in
Europe and North America, and one reason for our success is the quality of our support. My philosophy
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