point of sale...point of sale...
ADVANCED TECHNOLOGY POWERING YOUR TRANSPORT BUINESS INTO NEW TERRITORIES
Mobile Technologies International (MTI) is owned by A2B Australia and both companies share a passion for the taxi transport indus- try. Together MTI and A2B invest millions of
dollars annually developing advanced taxi transport dispatch and payment solutions, strengthening the operations for our taxi trans- port customers globally. A2B’s business is taxis. As owners of 13Cabs, Australia’s largest taxi network, they are also the major supplier to the Australian taxi net- work with various payment solutions. Taxi, is part of our DNA with over 20 years of commitment to the Taxi Transportation market. MTI partners its clients to assist them to adapt, grow and strengthen their individual businesses with a distinctly configurable product suite. Our highly experienced teams work closely with our customers in cre- ating customised transport solutions for their business requirements. MTI’s comprehensive technology suite is driven by a need to sup- port the personal transport sector. Technology: • Expansion of its SaaS business with continued growth in Aus- tralia, New Zealand, North America and Europe.
• Continuous product development and innovation to allow its clients to tap into emerging markets and better compete with new market entrants.
• A strong focus on providing features to promote improved cus- tomer service and drive improved fleet efficiencies.
• Highly configurable product suite which includes: • Call taking and dispatch solution • Support for bureau services (multiple city/fleet operation) • Customisable passenger booking apps • Tablet and phone-based Driver App • Management portal including real-time and historical analytics • Driver Information portal • APIs for flexible third-party integrations
Partnering • Regionalised teams to maintain local knowledge and foster a true partnering approach with our clients.
• Strong industry knowledge and flexible approach to client spe- cific requirements.
• Currently partner with some of the most innovative taxi compa- nies globally which keeps MTI at the forefront of global trends and helps drive product development.
“With the MTI system, Taksi Helsinki has expanded and continue to grow at a steady pace. We now operate eight fleets with some two thousand vehicles, including a small fleet in Lapland,” says Teemu Niemela, Taksi Helsinki, Finland.
To learn more about our advanced dispatch solutions, please contact the crew at MTI on 0161 738 1277 or email:
enquiries_EU@mtidispatch.com or see our advert on page 49.
CONTACTLESS PAYMENT HAS WON - HERE’S WHY
The pandemic caused ten years of technological change to happen in 10 weeks. In almost every industry, businesses and consumers have made big changes to their lives, adopting new
habits, strategies and technologies. For taxi fleets, the most obvious of these is the rapid adoption of contactless payments. In 2017 it was already clear that cash was in terminal decline, as debit card use, driven mostly by the popularity and convenience of contactless payments, overtook cash for the first time in the UK. The Covid-19 pandemic massively accelerated this trend. CabCard’s data shows that since the pandemic, around 89% of card payments accepted across its taxi fleet customers are made using contactless, up from 52% during the comparable period in 2017. And contactless just keeps getting better for consumers. The upper limit was raised to £45 in April, allowing almost all everyday payments to be made using contactless. Meanwhile, Apple Pay, Google Pay and Samsung Pay continue to make on-device contactless payments very convenient, with widespread acceptance
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and authentication without a PIN. For merchants, PSD2’s Secure Customer Authentication added more security to the contactless ecosystem and helped to mitigate the risk of fraud without materially impacting the convenience of the payment method from a customer point of view. Consumers love contactless because it’s quick, convenient and familiar. With Covid in mind, contactless allows them to avoid handling cash and avoid contact with a card terminal (for PIN entry) in most cases. While there are some advocates for payment solutions that don’t require a terminal, for example using a payment link sent by SMS or email at the point of transaction, it’s clear that this is not ready for mainstream adoption yet. Customers want speed and convenience, they are aware of their rights to avoid any surcharge for paying by card, and they overwhelmingly prefer the simplicity of a “tap-and-go” payment.
For further information call us on 0203 9555 400, email
hello@cabcard.services, visit
https://cabcard.services or see our advert on page 51.
SEPTEMBER 2020
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