48 I Awards
BEST LUXURY HOTEL BRAND IN ASIA-PACIFIC 1 The Ritz-Carlton 2 Four Seasons 3 Mandarin Oriental
THE RITZ- CARLTON
When it came time to choose the Best Luxury Hotel Brand in Asia- Pacific (a category introduced last year), readers this year shifted their choice from Mandarin Oriental to The Ritz-Carlton. The Ritz Carlton’s Michelle Caporicci, regional vice president, sales and marketing, Asia-Pacific said: “The Ritz-Carlton is known for its personalised service and a big part of this is anticipating each guest’s needs to make their stay memorable and unique. Business Traveller Asia-Pacific readers are looking for hospitality experts that will make their experience as seamless as possible, so that they’re free to concentrate on work and this is precisely why The Ritz-Carlton resonates with them.” The group has four new openings coming up, including the group’s first golf resort in China, The Ritz-Carlton, Haikou, slated to open this year, plus properties in Langkawi, Koh Samui and Jiuzhaigou opening in 2017.
THE PENINSULA, HONG KONG
Last year, the Hong Kong stalwart was named Best Business Hotel in Asia-Pacific, but this year the iconic property has gone for global domination, as the Best Business Hotel in the World. Rainy Chan, regional vice president of The Peninsula Hotels said: “For the past 88 years, The Peninsula’s name has been synonymous with timeless elegance and refined luxury. It humbles us to receive guest compliments on our unwavering commitment to service quality. The lengths that we go to creating experiences that translate into lasting memories for our guests reflect our team’s dedication to gracious hospitality, which I believe is the key factor for us to win the trust and support from Business Traveller Asia-Pacific readers.”
BEST BUSINESS HOTEL IN THE WORLD 1 The Peninsula, Hong Kong 2 The Fullerton Singapore 3 Park Hyatt Tokyo
THE FULLERTON BAY HOTEL, SINGAPORE
It’s three times a charm for The Fullerton Bay Hotel, Singapore, as it defended its crown again this year, taking home the award for Best Boutique Hotel in Asia-Pacific. Giovanni Viterale, general manager, said: “Given the competitive landscape in the region, this recognition is most gratifying and reinforces our employees’ dedication to service excellence. Beyond the hours of training in delivering warm, personalised service, it is the consistency of the service standards that define exceptional hospitality to guests arriving on their first visit or those returning on subsequent visits to their accommodation of choice.” The hotel has recently launched the #FullertonWellness Journey, which encourages guests to try vegetarian and gluten-free dining, spa treatments and fitness activities.
REGAL AIRPORT HOTEL
A firm favourite every year, Regal Airport Hotel, Hong Kong has shown it has what it takes to maintain its position as the region’s best airport hotel. Directly connected to HKIA, the hotel has state-of-the-art facilities for business travellers. “We are the first airport hotel in Hong Kong to introduce a built-in high-definition 9x4-metre-height LED wall in the pillar-free grand ballroom, bringing a stunning visual experience for events or meetings. The new Regal MICE app that services our meeting and conference events, is highly valued by event organisers and delegates,” said general manager John Girard.
BEST AIRPORT HOTEL IN ASIA-PACIFIC 1 Regal Airport, Hong Kong 2 Crowne Plaza Changi Airport, Singapore 3 Novotel Bangkok Suvarnabhumi Airport, Thailand
NOVEMBER 2016
BEST BOUTIQUE HOTEL IN ASIA-PACIFIC 1 The Fullerton Bay Hotel, Singapore
2 The Upper House, Hong Kong 3 Hotel Quote Taipei
businesstraveller.com
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