NOVEMBER 2016


ON THE COVER 30 I STEPPE FORWARD Astana plans to put Kazakhstan on the global stage at Expo 2017, showcasing pioneering projects for future energy sources


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10 I UPFRONT Airline and hotel news worldwide


16 I INBOX Your letters and online posts


20 I TRIED & TESTED China Airlines B777-300ER Business Class; Novotel Suzhou SIP; Pan Pacific Singapore


42 businesstraveller.com


24 I HUB TRANSITION No longer simple transit centres, airports now position themselves as retail and leisure destinations in their own right


36 I MISSING IN ACTION Lost luggage woes are the stuff of air travellers’ nightmares, but new tracking technology may yet save the day


40 I DATA MINE Hotel packages around the world


41 I LOYALTY Reward and redemption news


42 I BEST IN CLASS The winners of the 2016 Business Traveller Asia-Pacific Travel Awards enlighten us about the secrets of their success


NOVEMBER 2016


COVER IMAGE: TAMSIN COCKS


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