36 The full report of this Lived Experience Group is included as Appendix A of the Technical Report.
37 Most of the quotations and evidence in this chapter comes from front-line staff, but in a few cases more senior ‘key informants’ (KIs) are quoted. The key to services is: CJ: Criminal Justice; CJSW: Criminal Justice Social Work; DA: Drugs & Alcohol/Addictions; DVA: Domestic Violence and Abuse; FS: Floating Support; H: Health; HL: Homelessness; O: Other; SW: Social Work
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38 Accommodation which allows residents to drink some alcohol
39 Housing First involves rapid access to ordinary (private or social) rental housing for homeless people with complex needs, coupled with intensive and flexible support, provided on an open-ended basis.