The quantitative analysis established that adults with SMD are systematically more likely to come into contact with the police, and their satisfaction level with that contact/service is likely to be systematically lower, as is shown in data from the SCJS (Technical Report, Table 39). This is partially borne out by the indicators ‘people have confidence’ in the police and ‘the police are doing a good job overall’, both of which gain lower scores of agreement among people with SMD in general, and particularly higher levels of SMD. These general patterns are probably inevitable and to be expected. However, there were more positive findings about other aspects of Criminal Justice services, particularly from the qualitative interviews (see below), but also from the Prisoners Survey (Technical Report, s.7.5).
