“I’m sitting here thinking it’s awful that at the point that he’s going to really get [a] lot of support is when he does actually commit an offence. Because then he’ll come in for reports and then you can say, ‘Right, health. Break it all down in the various bits’. If he was to get a Court Order then you can say, ‘Right, okay…housing here, you know, mental health. I can start writing to the GP and I’ve got that ability to do that, but [not] until he crosses that line, which he shouldn’t have to.” (CJSW, urban)