RECIPE FOR SUCCESS: GET A GOOD PARTNER, PROVIDE OPPORTUNITIES, AND ADD MENTORSHIP


company launched a new training program in partnership with the Culinary Institute of America: Culinary Advancement Training Series (CATS). The program gives staff opportunities to


M


continue to learn and grow in their career paths. Morrison Living, in an email inter- view, told of some of the best practices it has learned as its leaders designed and established a program that succeeds in offer- ing staff opportunities to continue to learn and grow in their career paths.


Work with a compatible partner Given people’s love of food and desire for superior dining experiences, Morrison


orrison Living, based in Atlanta, is a hospitality service provider


focused


on the senior living industry. In 2021, the


Living’s partnership with the Culinary Institute of America is a natural fit. CATS is concentrated in two groups: hourly and salaried culinarians. This ability to provide high-level training for all levels of culinarians makes it a unique program in contract food management. Designed for development in fundamental and advanced skills, CATS also supports continuous growth and retention.


Ensure learning is accessible to all A comprehensive class schedule, three hours a week of virtual mentorship, homework assignments, exams, and regular webinars with senior leadership are some of the com- ponents that provide a variety of ways to learn and access learning.


Align learning to a clear career path Upon successful completion of the curricu- lum and development plan, culinarians who


SOURCES AND RESOURCES


Activated Insights (activatedinsights.com): CEO Dr. Jacquelyn Kung and her team specialize in senior living, with an enormous database including a half-million senior care employees surveyed. They are aligned with the Great Place to Work Institute.


Bild & Co.: “The Great Resignation: Assisted Living’s Next Big Crisis Is Filling Open Positions” (bildandco.com and click on resources, blog): Senior living sales and performance consultant Traci Bild, in a blog post and podcast, analyzes the exodus, why it’s happening, and what you can do about it.


Edelman: Edelman Trust Barometer 2021 (edelman.com/trust/2021-trust- barometer): Global report and selected insights and special reports on what its data sees as a “failing trust ecosystem.”


Gallup: Workplace Insights; “State of the Global Workplace, 2021 Report” (gallup.com/topic/workplace.sapx): 2021 report, plus articles on flexibility, well-being, feedback, and coaching; studies and polls and Exceptional Workplace Awards honorees and criteria.


Mercer: “Win with Empathy: 2021 Global Talent Trends Study/Future of Work” (mercer.com/our-thinking/career/global-talent-hr-trends.html): U.S. and 22 other geographic reports with study results, major trends, reskilling, work experience.


McKinsey & Company: mckinsey.com Featured Insights, “The Next Normal” package (mckinsey.com/featured-insights/coronavirus-leading- through-the-crisis): Videos, podcasts, articles and featured surveys on reskilling, workplace changes and hybrid work, women at work, AI and other technology.


Prudential: “Pulse of the American Worker Survey” series (prudential. com/prudential/research-and-perspectives/american-workers-survey/): Articles, research results, and infographics on benefits, upskilling, flexible work, remote and hybrid work, and shifting worker expectations.


PwC: Workforce of the Future series: “What’s Next for America’s Workforce Post-COVID?” (pwc.com/us/en/services/consulting/workforce-of-the- future/library.html): Workforce pulse poll results, articles on culture, hybrid workplace, transformation, U.S. health sector.


Qualtrics: Employee Experience Management guide (qualtrics.com/ experience-management/employee/): Articles, research, and research- based guidance on candidate experience, DEI, employee recognition, pulse polls, and more.


have been actively mentored by a regional or corporate chef will be added to Morrison Living’s list of “Emerging Leaders” for fu- ture opportunities within the company. This program can effectively provide a career path for a utility worker to progress through the culinary ranks, leading up to becoming a senior corporate executive chef.


Mentorship isn’t extra, it’s essential Senior chefs from Morrison Living, who have undergone rigorous training with instructors at the Culinary Institute of America, will mentor CATS participants. Each participant is selected based on nominations from their regional and unit leadership teams. They then submit person- al essays supporting their commitment to development and growth. In its first year, CATS will train 16 mentors and graduate 115 students.


JULY/AUGUST 2021 ARGENTUM.ORG 31


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56