Newsdesk
Together we are stronger
checkatrade.com symposium highlights consumer protection benefits of trading standards partnerships in fight to eliminate
rogue traders As committed as ever to banishing the UK’s rogue trader problem,
Checkatrade.com upped the stakes on Wednesday 22nd February by holding a ground-breaking symposium in partnership with the Chartered Trading Standards Institute at The Venue in Edgbaston, Birmingham.
Under the banner Together we are Stronger, the event aimed to bring together stakeholders from across the UK consumer protection landscape to explore avenues of further cooperation. The symposium welcomed directors and senior managers of regulatory services, along with senior trading standard officers, portfolio holders, councillors and other interested parties to hear keynote speeches from eight prominent consumer protection figures, including:
• Checkatrade Chairman and founder, Kevin Byrne
• Leon Livermore, Chief Executive of the Chartered Trading Standards Institute
• Professor Keith Brown, Director of the National Centre for Post Qualifying Social Work and Professional Practice at Bournemouth University
• Paul McKay, Service Director for South Notts and Public Protection in Nottinghamshire.
Working in partnership, the combined weight of
Checkatrade.com’s trade vetting and monitoring platform, local Trading Standards authorities and associated public bodies, represent a formidable alliance in the fight to squeeze disreputable tradespeople.
Checkatrade.com has already established nine successful partnership schemes with Trading Standards organisations across the UK, which have filled the diaries of trusted, qualified and vetted local tradespeople. The symposium sought to change attitudes among public bodies and get their buy-in in finding new and innovative ways to loosen procedures in the right places and make existing approval schemes more inclusive and more affordable for high quality tradespeople.
Checkatrade.com Chairman and founder, Kevin Byrne explained more, saying “Our aim of the symposium is to bring more local authorities on board. It’s great to see so many stakeholders
come together in one place with one single view.
Protecting consumers, especially the elderly and the vulnerable, from rogue traders is of vital importance, so it’s amazing that so many people from all over the UK share the same value and want to work together towards that end.
Combining the intelligence of Trading Standards and the 19 years of award winning pioneering service from Checkatrade, there is before us probably the most significant opportunity this country has seen to date to protect residents from rogue trades.”
With the symposium highlighting issues impacting local authority trading standards and the difference working in partnership can make, more than 200 delegates were educated on a wide range of themes including:
• Supporting dementia patients • Supporting scam victims
• Providing reputable care services and specialist tradespeople for home adaptation work
• Supporting SMEs and start-ups
• Intelligence gathering - consumer complaints, business data, vulnerable residents
• Protecting the environment - traders following good environmental practices
• Modern day slavery
Leon Livermore, Chief Executive of the Chartered Trading Standards Institute, remarked, “We want to work closely with businesses and individuals trades to bring them into the approval fold and to raise their
76 drain TRADER | April 2017 |
www.draintraderltd.com
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