Have your say! Send your exciting news to
info@draintraderltd.com
repairs service is second-to-none – offering repairs wherever possible on even very old equipment that most other companies would simply deem obsolete. We don’t send people away disappointed and will always offer advice and repair solutions which are the best for the customer. If this means giving older equipment the kiss of life, rather than scrapping and selling new, then that is the solution that will be offered.
We offer a 24 turnaround on most repairs and even ‘while you wait’ repair services on some. There’s no other industry player that offers such a service, and we’re finding it’s a requirement with continual and growing demand. It’s important to customers to access such services; with the mounting pressure they are often under from their clients, it’s vital to minimise the impact of downtime on their business. It is also essential to minimise cost, which repair does over replacement, as many of the contracts our customers are working on are state-funded, so being budget-conscious is crucial.
First-class customer service
Our phone lines are open 24 hours a day for advice and guidance on a range of issues relating to drainage camera equipment – even if that doesn’t lead to a sale for us. Our mission is to provide a first-class customer service and that is the foundation on which we’ve built the business over the last seven years, and one which has served us well. The feedback we get from our customers and the repeat business that is generated is an indicator of this. We won’t rest on our laurels and strive to keep up with the changes in demand and the changes in technology.
Our new XT220 system and digital reels are now available, and sales so far have exceeded expectations. We’re extremely proud of what we’ve achieved; we’re
small but mighty in the drainage inspection arena and we’re looking forward to releasing the fruits of our labour, making the job of our customers easier and more efficient for a prosperous future for all!
the drainage, water & wastewater event
The latest ‘must attend’ event for the drainage, water & wastewater industries. A FREE 2 day exhibition, including product demonstrations, talks and seminars.
WHEN? 1st - 2nd June 2017 WHERE? Hall H, Harrogate International Centre, Harrogate, UK WHO SHOULD ATTEND?
For 2 days this June, DRAIN-EX will become a marketplace and forum for Engineers, Contractors, Project Managers, Architects, Specifiers & Technicians from the Water Authorities, Local Authorities and Agencies, Engineering Consultancies, Drainage Companies, Construction Companies and Civil Engineering Companies.
REGISTRATION NOW OPEN! Register for FREE and more info at
www.draintradershow.com follow us on twitter @draintrader | April 2017 | drain TRADER 31
FREE
ENTRY via online
registration
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