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welcome up front The team


EDITORIAL Pippa Jacks


Group editor, TTG Media pjacks@ttgmedia.com +44 (0)20 3714 4117


Gary Noakes Debbie Ward


Contributing editors, WTM Insights wtm@ttgmedia.com


SALES Justin Berman


Sales manager, WTM Insights jberman@ttgmedia.com +44 (0)203 405 6528


Matt Roclawski


Sales and marketing director, TTG Media mroclawski@ttgmedia.com +44 (0)20 3714 4102


PRODUCTION Stephen Miller


Production manager smiller@ttgmedia.com +44 (0)20 3714 4119


Lisa McMahon


Creative director, WTM Insights lisa@78create.com


Jasveer Mehay


Creative director, TTG Media jmehay@ttgmedia.com


Terry Barber Chief sub editor, WTM Insights


PUBLISHER Daniel Pearce


Managing director, TTG Media dpearce@ttgmedia.com +44 (0)20 3714 4101


E


From the editor


ver had a holiday somewhere that’s made you feel uncomfortable? Maybe it was the attitude of the hotelier or a pervading feeling that the locals, at best, saw you as nothing more than walking cash, or


at worst, just didn’t want you in their country. It’s a feeling that’s likely to be more familiar if you don’t identify as heterosexual. We’ve heard about the so-called ‘pink pound’ over recent years with several WTM sessions devoted to courting this market. Welcoming LGBT+ guests well is certainly not only good manners but also good business, as our feature on the sector suggests. UNWTO research shows such travellers holiday more frequently and spend more on doing so. While personal safety is an important consideration in some destinations, often it’s simply the authenticity of the welcome given to a couple or family by a resort, cruise line or destination that will lead to its reputation as being LGBT-friendly – or not. The growing number of holiday destinations where same-sex couples can now legally marry is among factors covered in our luxury feature, which this issue looks at trends in the weddings and honeymoons market. Find out which destinations and which types of romantic celebration and travel are proving most popular, and the new product you could be using to match this demand. Elsewhere, we talk to Marriott’s European sales and marketing chief, look at the post-Mugabe prospects for Zimbabwe and report on the fi rst WTM round table debate, which discussed tourism prospects for Africa as a whole. We also examine conservation eff orts in the Philippines, how London plans to court emerging markets and what Iran has to off er visitors. This is the last edition before WTM London so we also look ahead to what’s in store at the show, including the new Inspiration Zones and WTM Agency Pavilion plus the inaugural Travel Forward technology event. See you there!


Published by TTG Media Ltd Friars House,


160 Blackfriars Road, London SE1 8EZ


WTM Insights is the offi cial publication of WTM, published on behalf of Reed Exhibitions Ltd


Pippa Jacks Group Editor WTM Insights


issue three: autumn 2018


Terms and conditions:


WTM Insights is published by TTG Media under licence from Reed Exhibitions Limited. The copyright in the design and content of the magazine is owned by TTG Media, Reed Exhibitions Limited and its licensors. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, by any means – electronic, photocopying or otherwise – without the prior written permission of Reed Exhibitions Limited. World Travel Market, the World Travel Market logo, WTM, the Arabian Travel Market logo, ATM and Hosted Buyer are trademarks of Reed Exhibitions Limited. RELX Group, RE symbol, Reed Exhibitions and Reed Travel Exhibitions are trademarks of RELX Group plc.


wtm.com autumn 2018 wtm insights 5


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