technology travel forward
Let’s get vocal – pioneering voice-enabled traveller search The experience of an early adopter of voice-enabled search.
Practical vs magic? The vision and reality of artificial intelligence How AI can help with things like yield strategy and respond to traveller recommendations.
Taking bookings beyond the transaction
Hotelplanner chief executive Tim Hentschel will explain how OTAs are moving towards more value-added services and experiences.
Yielding right time, place, person and recommendation rewards through AI
This session will explore how machine learning and AI can be used to secure direct bookings through a dynamic pricing model relevant to the customer.
Conference Day 2
A keynote speech on the second day of WTM will be from Dr Sue Black, honorary professor of Computer Science at University College London and a technology evangelist.
After leaving home and school at 16, getting married at 20 and having three children by the age of 23, she went to university, gained a degree in computing and then a PhD in software engineering. Dr Black set up the UK’s first online network for women in tech, BCSWomen, and led the campaign to save Bletchley Park. Her current social enterprise, #techmums, teaches mums technology skills and builds their confidence, encouraging
Addressing market need Richard Gayle says the conference
programme “addresses a need in the market for a dedicated deep dive into travel technology”.
He adds: “The focus for this year’s technology conference programme is Digital Transformation, with the leading themes of Travel Experience and Emerging Technologies. We will explore the paths to building more connected customer journey, use of data, the rise of AI, personalisation and relevance, customer experience, smart destinations and the overarching effect digitalisation will have on the entire travel and hospitality industry.”
them into education, entrepreneurship and employment. She will speak on the subject of The Informed Traveller. Also on the Tuesday agenda are… The future of distribution – are we seeing the death of the brand? A panel will discuss how brands can work successfully with distribution partners while maintaining ownership of the relationship with the customers.
A mobile strategy fit for the mobile consumer Vincent Fillon, Air France’s director, mobile strategy and development, explains how to bring mobile and business together.
Heightening customer experiences through dynamic ancillary packaging Roberto Abbondio, Eurostar International managing director, new digital business, explores how the use of the Internet of Things, geo-marking and data can drive dynamic ancillary packaging and increase revenue.
Get noticed
Travel Forward is aiming another innovation – Startup Showcase – at fledgling businesses hoping to catch the eye of potential investors. A dedicated Startup Showcase zone will sit within Travel Forward and will provide the link for innovators and entrepreneurs to meet with big corporations and the investor community.
As well as networking opportunities and exposure through WTM London marketing campaigns, participants also gain free entry into the Travel Forward Startup Competition.
Eighteen start-ups will pitch for 10 minutes each to a panel of judges from a wide range including venture capitalists, business ‘angels’ and technology experts over the first day and a half of the show. Judges will then select the top three to present in the Keynote Theatre to the whole conference audience on the afternoon of day two.
The winner will be chosen by the audience through a live voting system immediately after the presentations. They will receive a prize in the form of either service ‘tokens’ from a company and/or cash and/or mentoring. To enter, companies must be under 48 months old and have received £2 million or less in funding. A place in the Startup Showcase zone is £1,749. The package includes two exhibitor passes and stand branding.
Buy conference tickets now at
travelforward.wtm.com
Dr Sue Black, keynote speaker
34 wtm insights autumn 2018
Ticket offer for WTM Insights readers: use discount code INSIGHTS to buy tickets for only £299. Conference attendees also have access to the Travel Forward and WTM London exhibitions
wtm.com
© Ali Tollervey
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