INSIDE THIS
WEEK Contents
NEWS Hot Stories
BA data breach is wake-up call for trade; Advantage gives clients access to quotes; AWTE honours sector’s high achievers; Central England Co-op gains Cook stores; Cause of Egypt duo’s deaths still unclear
WIN!
Round-up Agency group rebrands; Scenic recruits 08 Easytravel £53k sale; Hays ambassadors 10
A luxury stay with a bundle of perks at one of four One&Only properties page 50
Special Reports Face to Face: Nigel Horne, WebBeds
12
Strawberry’s Kate Holroyd wins NCL pitch 14 Talk Back
17 Aito/Birdfair, Bryony Hordern, BA, Brexit
NEWS YOU CAN USE Product Just You, Sandals, Jet2, Etihad 21
Domestic Shearings, Bourne Leisure 23
Operator Wendy Wu, Exodus, Cosmos 24 Cruise Ponant, Avalon, Polar Routes
32
FRONTLINE Comment Gemma Antrobus: tips for ops 40
Readers’ Lives Cover Star Nicky Phillips 44 Mystery Shopper Halifax, West Yorkshire 56
DESTINATIONS
Escorted Tours Ireland: Castles, banquets and horses
58
Two Countries: Twin-nation suggestions 66 Active Algarve: Hiking and biking
COVER STAR Hull agent Nicky Phillips on her photoshoot in a redwood forest in California page 44 PHOTO: STEVE HOCKSTEIN
69
Australasia Auckland: Guide to its neighbourhoods 74 Queensland: Tune in to nature’s symphony 78
BUSINESS
Travolution European Summit preview: Speaker Kris Naudts, Culture Trip
88 WHAT
LUCY DID THISWEEK
Sep 13 1
Enjoyed a tour of new Ponant ship Le Laperouse on the Thames, complete with underwater Blue Room and expedition deck.
2 3
Co-hosted the Travel Weekly ‘Cool Cruises’ awards with Clia UK boss Andy Harmer. Congratulations to all the 20 winners.
Watched on proudly as former Travel Weekly reporter, now Aspire editor, Hollie-Rae Brader won the AWTE business impact award.
13 September 2018
travelweekly.co.uk 3
Lucy Huxley Editor-in-chief @Lucy_Huxley
04 A NOTE FROM THE EDITOR
the AWTE approached me to ask whether Travel Weekly would be its media partner. While I work in an office in which most senior managers
Let’s hear it for the girls W
are female, and have achieved the success their skills and effort deserve, it’s a sad fact that not all companies offer the same level playing field. And that’s why the work of the AWTE to further women
in travel through training, networking, coaching, mentoring and inspiring is still needed. While there’s no doubt that more needs to be done to
improve the gender balance in the sector – particularly at management and boardroom level – I was greatly encouraged by the volume and quality of entries for this year’s AWTE Awards. I was honoured to join the line-up of judges and learn
more about some truly inspiring women, from those embarking on their careers, injecting ideas and energy into traditional firms, to the often unsung heroes who have been the backbones of businesses over decades. I was particularly proud to see my own colleague, Hollie-Rae Brader, chosen as the recipient of this year’s AWTE’s Business Impact Award (by other judges, I might add!) for her success since taking the helm of Travel Weekly’s luxury sister title Aspire (page 5). It was a fitting reward for her passion,
creativity, drive and thirst to learn. And at just 30 years of age, I hope her win will inspire other young women to push on every door to get the recognition they deserve.
orking for a company that has always championed women in the workplace, it was a no-brainer when
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