Contents

Introduction

Cause for Concern and Safeguarding

Cause for Concern procedure

Progression and Support Team - Supporting personal tutors

When a Student

... makes a disclosure of a personal nature

... makes a disclosure of sexual or physical assault

... needs help with Academic Writing, English Language and Numeracy/Statistics

... has an accommodation enquiry

... is considering changes to their programme or a course transfer

... is considering a withdrawal from studies (temporarily or permanently)

... has a communicable (infectious and transmissible) or notifiable disease
e.g. Hepatitis B, Measles, Tuberculosis

... would like to make a complaint or appeal

... has a coursework submission enquiry

... has been approved for Disabled Students’ Allowance (DSA) funding

... needs help with a disability, dyslexia or a long term medical condition

... has a Specific Learning Difference (e.g. dyslexia, dyscalculia, dyspraxia, ADHD)

... has a query about employment, placements and internships

... has an enquiry about MDX Erasmus and Exchange programme

... says that they are estranged or a Care Leaver

... has a query related to faith, belief or religion

... needs help with a finance enquiry

... has an enquiry about gender, sexual orientation or cultural heritage

... has graduated: post-graduation enquiries

... requires support with homesickness, loneliness and settling in

... needs IT Support

... needs help accessing library resources

... has a query about or may need medical support

... has a mental health or emotional difficulty

... has concerns about their health or personal safety on campus

... needs free, confidential advice independent of the University (Students’ Union)

... (international student) has an enquiry about their visa or programme

... has raised a complex and/or unclear concern or issue

...requires peer-led learning support from experienced students

... MDXapp - the Campus Experience in the Student’s pocket

Glossary

Maps

Key contacts

Index