When an international student has an enquiry about their visa or programme
What should you be aware of?
Most of our international students have a Tier 4 Student Visa. This means that Middlesex University has agreed to sponsor them during their studies. The licence issued by UK Visas & Immigration (UKVI) requires the University to demonstrate compliance with conditions of this licence. Failure to comply with these conditions could result in a revocation of the licence and the loss of our ability to recruit international students and staff. Every member of staff has a responsibility to ensure that we adhere to the requirements of our licence.
If a student has problems attending, wishes to take time off during term time, has financial difficulties, wants to change programme or mode of studies or is unsure about working in the UK, please refer them to the relevant student support service (see Key Contacts page 76). This is a complicated area and is subject to change so it is always recommended to seek advice about the student’s circumstances. If a student fails to follow the correct procedures and inform the correct services, they may be withdrawn from their course or not allowed back into the country – regardless of their academic ability. Obviously, we are keen to support and retain our international students – without jeopardising our sponsor status –so it is essential that you refer them to the correct support service as soon as possible.
What should you do?
If a student has a visa enquiry
If a student has a visa enquiry (e.g. Tier 4 visas, Schengen Visa, Dependant and Visitor visas) please refer the student to the International Student Advice Team (ISAT) who provide a non-judgemental and strictly confidential service.
ISAT contact details:
Email: intadvice@mdx.ac.uk
Tel 020 8411 4507
Appointments are also available through myUniHub or they can make an appointment at: http://unihub.mdx.ac.uk/support/make-an-appointment
Further information can be found at: http://unihub.mdx.ac.uk/support/visas-international
If a Chinese student requires additional support
If a Chinese student requires additional support, the Chinese Student Liaison Officer supports and advises all Chinese students throughout their studies at Middlesex.
Appointments are also available through myUniHub or they can visit the UniHelp Desk in the Sheppard Library.
If an international student requires a letter confirming permitted working hours
If an international student requires a letter confirming permitted working hours please refer the student to the UniHelp Desk and myUniHub.
Letters can be ordered through UniHelp and online via myUniHub, My Admin and Finances, Letters.
What happens next?
An International Student Advisor will be able to support and advise the student with all aspects of their query, and when required direct them to the relevant service.