When a student requires support with homesickness, loneliness and settling in
What should you be aware of?
Students who seem to be struggling to integrate, have few or no friends, are withdrawn, and struggling with work may be experiencing culture-shock. The University and Students’ Union have a range of programmes in place to help students make friends and feel at home.
What should you do?
As a student at Middlesex University, students are a member of the Student’s Union. The Student’s Union has a range of clubs, societies and social events.
Students can contact the following:
Middlesex Students’ Union (MDXSU):
MDX House (basement) - Open Weekdays 10am-4pm (excluding bank holidays)
(Please see campus map on p75)
Telephone: 020 8411 6450
Email: mdxsu@mdx.ac.uk
Website: www.mdxsu.com
Social Media: Twitter, Facebook and Instagram
Students can also participate in various sport and recreational activities. Information can be found at the Student Union Helpdesk and at http://unihub.mdx.ac.uk/student-life/sport
The University also runs the Buddy Programme. This is an informal mentoring scheme which connects new students with returning students. Further information can be found at: www.mdxsu.com/buddying
Chinese Student Liaison Officer (CSLO)
The University has a dedicated Chinese Student Liaison Officer (CSLO) who is available to support the Chinese-speaking students’ community. The CSLO is based in the ground floor of Sheppard Library and can be contacted via:
Email: E.Ngui@mdx.ac.uk
Telephone: 020 8411 4685
WeChat: ellismdx (please include your name and student number when you add as friend)
A confidential counselling service is available by self- referral. The student can contact the following services during core opening hours:
The Counselling & Mental Health Service
Sunny Hill House, Hendon Campus.
cmh@mdx.ac.uk or call 020 8411 4118
(Please see campus map on p75)
Drop-in appointments are available at 2pm daily (Monday – Friday). No appointment needed – students can just turn up. Students can view further information on appointments, confidentiality, frequently asked questions and helpsheets at: http://unihub.mdx.ac.uk/support/counselling-and-mental-health
Middlesex Student Union Advice Team also offers a free confidential, impartial advice service. They can be emailed at studentadvice@mdx.ac.uk
If a student has a general enquiry whilst settling in such as timetabling, ID cards, IT issues and programme information please refer them to UniHelp in the first instance.
Contact details: UniHelp Desk in the Sheppard Library or call 020 8411 6060
Outside of University core opening hours:
Social media groups:
https://www.facebook.com/MiddlesexUniversity
https://twitter.com/middlesexuni
Helplines:
NHS 111 - Dial 111
http://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111
The Samaritans - Dial 116 123. www.samaritans.org/how-we-can-help-you/contact-us
SANE Helpline - 0300 304 7000, www.sane.org.uk/what_we_do/support/helpline
London Nightline - 020 7631 0101 www.nightline.org.uk
What happens next?
Student will contact relevant support services and receive advice and support, to enable the student to have a smooth university experience.