T Transcripts
022
Unit 2, English in action: Using polite language Pronunciation: Polite language
Listen and practise these words and phrases. Notice the stressed words.
Yes, please Thank you./Thanks. Good morning. Excuse me. Can I help you? I’m sorry. Sorry? How are you?
023
Unit 2, English in action: Using polite language Exercise E
Listen and check.
Ben: Hi. I’m Ben. Mick: Morning. I’m Mick. How are you? Ben: Fine. I’m new here. Mick: OK. Can I help you? Ben: Yes, please. Where are the safety goggles? Mick: Sorry? Ben: The safety goggles. Where are they? Mick: Oh, right. They’re in a box by the door. Ben: OK. Thanks. Mick: No problem. See you later.
024 Unit 2, Skills are the key Exercise B
Listen and check. 1. I have qualifications 2. I’m punctual. 3. I’m hard-working. 4. I’m a trained engineer. 5. I’m a good listener. 6. I can speak a foreign language. 7. I can use software.
025
Unit 2, Skills are the key Listening skill: Recognizing signposts (1)
Listen to the sentences. Which words are stressed?
I’m going to talk about employers. First, there are good employers. OK, now, let’s hear about employees. So that’s managers. What about workers?
Listen to Part 2 of the talk. OK. So, in today’s difficult job market, workers must have good skills. There are two kinds of skill. Firstly, I’m going to talk about hard skills. What are they? You learn hard skills at school. You get hard skills from examinations. Hard skills are about the world. They are about facts. Engineers have a lot of hard skills. For example, they can find a problem in a machine or make a new device. Obviously, hard skills are very important in engineering jobs. Oh, and a very important hard skill, can you speak a foreign language? Employers want people with hard skills. Hard skills help you to do your job.
So that’s hard skills. What about soft skills? What are soft skills? Well, soft skills aren’t about the world. They aren’t facts or information. Soft skills are about you. They are about your behaviour. Are you hard-working? Are you reliable? I mean, do you do your work well and on time? They are also about you and other people. For example, are you polite and friendly? Do you have good communication skills?
028 Unit 2, Skills are the key Exercise E
Listen to Part 3. What is the problem, according to the speaker?
So employers want engineers with hard skills and soft skills. It’s obvious, isn’t it? Maybe. But many employers are unhappy. They say young people have lots of hard skills, but they don’t have soft skills. Why? There are several reasons. First, examinations are very important nowadays. Many young people are very well qualified. Second, young people use email and text messages all the time. They don’t speak to people very much. So what about you? Are you a good worker? Do you have hard skills and soft skills?
026 Unit 2, Skills are the key Exercise C
Listen to Part 1 of the talk. Good morning. I said, good morning, everyone! My name’s Majid Bose. I’m from The London Employment Agency. I help people get good jobs. Do you want a good job? The answer is ‘yes’. Of course you do. Employers want good workers, of course. But what is a good worker? Well, a good worker has good skills. But what are good skills? And do you have them? In other words, are you a good worker?
027 Unit 2, Skills are the key Exercises D & G
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