7 Unit 7: Now you’re talking


Get back to me quickly, please Remember! Messages must be correct, concise, considerate and clear.


From: To:


Sent: Cc:


production@peteng.com installation@peteng.com 20/08 11:15


generalmanager@peteng.com Subject: New Pipework in Area 65


Hi Shen, Please send me the figures for the new pipework for week ending 14/08 in Area 65 asap. Let me know if there is a problem. Thanks a lot.


With best wishes Teresa


PES


Petro Engineering Solutions power from the ground up


A What does a good business email look like? Complete the text below from a business website using the verbs in the box.


be can put copy don’t have


don’t understand reply send should have use am going to get write


How to …


… write good emails. 1. Each email should have


means you ‘Subject’ line. 2. 3.


I I


4. 5.


Sometimes people (cc) your message to people who are involved in the subject. to emails as soon as possible.


the information if you can, or ‘Thank you for your email.


the information at the moment. the information … (date or time).’ polite language!


careful about making jokes. them!


only one subject. This a clear subject in the


PES


Petro Engineering Solutions power from the ground up


B Read the emails above and answer the questions. 1. What kind of company is PES? 2. Who is the production manager? 3. What is Shen’s job? 4. What is the purpose of the production manager’s email?


5. What is the deadline? 6. Is Teresa’s email good? 7. What about Shen’s reply?


Grammar for writing: Choosing the verb form


You must make clear the time of an action. I sent the figures. (yesterday) = past simple


I am sending the figures. (now) = present continuous


I get the figures every week. (routine)


I’m going to send the figures. (tomorrow)


= present simple = future


Sometimes you must talk about possibility or obligation. You use a modal verb and an infinitive verb.


I can’t send the figures now. I can send them later. I must wait for the figures from the Sales Department.


From: To:


Sent:


Cc: Subject:


8 m. Shen


installation@peteng.com production@peteng.com 28/08 12:30


104


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