GLOBAL INSIGHT


Arekal adds. “The market works more on relationships.”


And for Sundaram the biggest problem is the lack of data: “A lot of TMCs don’t provide quality management information, and it’s not given priority by travel


managers even if they do. Reporting is often a fortnightly extension to the billing process, even in very large companies.”


Booming demand from business


and leisure travellers, both domestic and from abroad, is making supplier relations difficult for travel managers at present. According to BCD Travel’s 2020 IndustryIndustry Forecast, demand for accommodation surged 7-9 per cent in 2019, meaning “hotels in the biggest business markets – Mumbai, Delhi and Bangalore – are almost always full. It’s a situation that’s also becoming apparent in the next tier cities, including Ahmedabad, Indore and Chennai,” the report said.


rom abroad, vel managers ed 7-9 p iness markets


st always full. nt in the ore


As a result, hotel rates soared 10 per cent in metropolitan cities in 2019 and 5-6 per cent elsewhere. In spite of frantic hotel building, BCD forecasts steep rate rises again in 2020.


nt With the International Monetary Fund


expecting gross domestic product growth to accelerate from 6.1 per cent in 2019 to 7.0 per cent in 2020, expect India to become an even more important part of your travel programme in the years ahead.  Read the full version of this report online at buyingbusinesstravel.com/globalinsights-india


0 l


ia buyingbusinesstravel.com


HOTELS IN THE BIGGEST


BUSINESS MARKETS – MUMBAI, DELHI AND BANGALORE – ARE ALMOST ALWAYS FULL


INDIA IN NUMBERS Population


travel spend 2017 travel spend 2019


1.37 $37 $46


billion billion


Business Business billion SOURCE: Global Business Travel Association 2020 JANUARY/FEBRUARY 95


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