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HOTLIST 2020 The companies and individuals set to blaze a trail in the year ahead
GLOBAL INSIGHTS New series launches with report into India’s travel management landscape
16/12/2019 15:35 JANUARY/FEBRUARY 2020
EDITOR Matthew Parsons DIGITAL EDITOR Molly Dyson ART DIRECTOR Nina Christopher SUB EDITOR Mary Cooch CONTRIBUTORS Catherine Chetwynd, Amon Cohen, Scott Davies, Lorna Dunning, Linda Fox, Anthea Gerrie, Rob Gill, Gary Noakes, Ian Skuse, Stephanie Smook, Megan Tatum, Ben Walsh, Clive Wratten HEAD OF EVENTS Emma Gordon MARKETING AND CIRCULATION Kirsty Clark PRODUCTION MANAGER Jamie Halling PUBLISHER Chris Mihalop EDITOR-IN-CHIEF Elizabeth West GROUP PUBLISHER Louis Magliaro UK PORTFOLIO DIRECTOR David Chapple EDITORIAL
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Buying Business Travel is published by Northstar Travel Group, Spaces, The Epworth, 25 City Road, Shoreditch, London EC1Y 1AA Copyright © 2020 Northstar Travel Group and/or its subsidiaries and licensors; 100 Lighting Way Secaucus, NJ US. All rights reserved.
What ’s the big idea?
blue-sky deliberating solves the trickiest of problems. Meanwhile, our annual Hotlist on p80 profiles
H
The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions. ISSN 2041-4242
several industry influencers who we believe will make a mark this year, while on the technology front there’s a round-up of seven start-ups to watch out for in Europe and beyond (p96).
With our cover feature on p106 examining emerging employment trends, in particular the rise of “digital nomads” who stand to take remote working to a whole new level, resourcefulness will have to come to the fore in both managing their travel and meeting corporate expectations. Of course, innovation doesn’t end on the last page of this magazine – I’m looking forward to the Business Travel Awards on 20 January, where more celebrations will follow the unveiling of some very worthy winners. Remind yourselves of our shortlist on p66-73.
TAKING CHARGE Attending the inaugural Climate Action for Corporate Travel Urgent Sustainability summit (p42) was inspiring as three well-known industry faces put their heads together to find solutions, as well as putting their respective competitive interests to one side. It was refreshing to witness, and I’m hoping the momentum carries over beyond 2020.
ELLO THERE, 2020! Kicking off both a new year and decade, we’re saluting the innovators and thinkers of business travel in this issue Creativity positively shines in our feature on p74, as we dig out a few cases where a spot of
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@BBT_online /groups/3209937
Matthew Parsons, BBT Editor
CONTRIBUTORS
LINDA FOX Linda has been writing about technology, distribution and the digital economy in the travel industry since 1998. She has written for Caterer & Hotelkeeper and Travel Trade Gazette. She is currently a senior reporter for
Phocuswire.com.
BEN WALSH Ben has been covering travel, film and music and for two decades, writing for the Independent, the Evening Standard and the i newspaper, among other titles, covering everything from Kalimpong in India, Asheville in North Carolina to Jackson Browne and Carly Simon.
MEGAN TATUM Megan is a business journalist specialising in travel, sustainability, ethics and diversity. She previously oversaw features at The Grocer magazine. Currently she is finding her feet as a nervous new expat on the Malaysian island of Penang.
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