SPACE UTILISATION


a unified view of how space is being used – all without compromising privacy. For healthcare estates teams, this means gaining the clarity needed to make informed decisions across clinical, administrative, and shared environments. Of course, the effectiveness of any data-driven strategy depends on the quality of the data itself. Flawed or incomplete occupancy data can undermine even the most advanced systems. High-quality inputs are therefore essential for generating reliable insights. In healthcare, where decisions about space can affect patient flow or staff wellbeing, having trustworthy, contextual data becomes critical. Ultimately, by understanding data and usage patterns, estates and facilities managers can create environments that support flexible working, improve staff wellbeing, and make the most of limited resources. More importantly, it allows teams to move from reactive to strategic, arming them with the insights needed to successfully adapt to any changes that may come their way.


Finding the right balance From outpatient clinics to administrative hubs, understanding how spaces are used – and how they could be used better – is essential to delivering safe, efficient, and responsive care environments. As the demands on healthcare estates continue to grow, the role of EFM professionals evolves. No longer focused solely on maintenance and compliance, they are now central to shaping environments that support flexible work, improve staff wellbeing, and enhance patient care. This shift reflects the broader balancing act at the heart of modern healthcare: managing rising expectations with limited resources.


To meet this challenge, data and technology are no longer optional. They are essential. Integrated workspace management systems provide the insights needed to make smarter, faster decisions. From historical usage trends to real-time occupancy and predictive analytics, these tools allow estates teams to move from reactive problem-solving to proactive planning. The role of estates and facilities managers is becoming


more strategic, more data-driven, and more critical than ever before. It’s now up to them to use the right tools and insights to create spaces that are not only efficient and adaptable, but also supportive of the people who rely on them every day.


An administration team member and a patient discuss an appointment.


October 2025 Health Estate Journal 79


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