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HOSPITAL & HEALTHCARE FACILITIES


This should include a thorough pre-start meeting with all operational staff and any third parties, covering identifying and managing risk and setting out the need for full co- operation and co-ordination throughout the project.


Compliance For the peace of mind and safety of residents, ensuring that anyone working on some sites has full DBS (Disclosure and Barring Service). Explore whether there is an any need for chaperoning and confirm arrangements at induction stage, prior to any contractors entering site to begin works.


Should a home suffer the loss of services such as hot water and heating the Care Quality Commission may need to be informed and an audit into how long it takes to restore may be implemented. This highlights the importance of having a comprehensive supply chain available to ensure service levels are met.


“The best way to ensure statutory routine works are complete is by using a work management system.”


Statutory compliance is an essential element of property management in all sectors therefore, conclusive planning and organisation is critical. The best way to ensure statutory routine works are complete is by using a work management system to ensure orders are assigned to contractors and tracked to completion.


Flexibility Contractors must be aware they may not be able to access all areas whenever they need to. Potential down time is a possibility and further shows the need for continuous communication with site staff. In some instances, issues may arise that mean work must stop. However, anticipation and preparation in the early planning stages can minimise disruption to residents and contractors. If delays are unavoidable, they can at least be planned for and plotted into any schedules.


Scope of service Agree a full scope of service specific to the needs of the care home, prior to any works starting. Care managers should be consulted throughout each stage to ensure the project is fulfilling the setting’s requirements. Project managers may not be aware of the end use of a location. For example, are all cupboards lockable, and is there adequate ventilation in the bathroom if showers can take a long time?


CDM in care homes Projects taking place in care homes are subject to regulations which cover all construction work, from conception to completion, which ensures all duty holders comply to the necessary health and safety standards.


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Consider the use of a central and online document storage facility for maintenance documentation which will cut down on paperwork in an industry where it is very important to store information relating to the care of individuals. A central point containing easily referenceable property data will save time and reduce costs, delivering benefits across the company.


Record, manage, document Adopting a routine of ‘record, manage, document’ is a discipline we recommend across the board as recording and management are the most important factors of any program of works, especially in an industry as highly regulated as the care sector. It is critical to the success of the project and the continuity of the business. For example, there is no point in having a water risk assessment completed if there is no record of it having taken place. There is also a requirement to ensure the significant findings are actioned and the risks managed within the time scales set by the assessment.


Continuous maintenance and improvement of care facilities contribute to the health and well-being of its residents. An outsourced solution takes away the pressure of property management from the employees who can concentrate on their core role of providing care.


Success lies in consideration, communication and compliance.


www.eco-ips.co.uk TOMORROW’S FM | 71


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