WHAT’S NEW?
What I Learnt
This Month Liz Kentish
Well I don’t know how much snow you had a few weeks ago, but where I live the whole landscape was more Siberia than rural middle England. Snow drifts five metres high, impassable roads and our village was cut off from the outside world for a week.
Business had to continue and I had meetings booked in London and Manchester to plan and agree upcoming training programmes. I couldn’t get to them and they in turn could not get to their offices.
Once I had gotten over the initial, ‘what are we going to do stage’ I realised that this could actually be a blessing in disguise. My travel plans would have meant being either on the road or on a train for at least two days of this week.
Working from home I was able to concentrate on the planning of these programmes without interruption and our clients who were also working from home were able to do the same. When it comes to working out and agreeing logistics, skype, email and the phone were more than adequate and everything was completed and agreed by the time the thaw came.
This got me thinking. Having time, space and no interruptions to concentrate on what needs to be done would allow most people to get through more in a day than in an average week.
Meeting face to face, working alongside colleagues and being included within a team or company is an absolute must and creates trust and collaboration.
But maybe having a ‘snowed in day’ every so often would be a good thing.
16 | TOMORROW’S FM
PizzaExpress renews contract
with Cloudfm In a move that demonstrates their confidence in Cloudfm’s innovative approach to facilities management, leading casual dining operator PizzaExpress has renewed their contract with the provider. The tech-led FM specialist will continue managing all planned and reactive maintenance for the restaurant brand at more than 490 sites across the UK.
The contract renewal, worth £50m over five years, recognises the market-leading value in Cloudfm’s pioneering service – which offers clients cost savings at the same time as raising quality, using a more sustainable approach to facilities management to deliver superior efficiency compared to the traditional model.
During the initial contract period Cloudfm’s sophisticated solution delivered greater transparency of asset status for PizzaExpress, which led to enhanced performance and achieved much-improved value for money. Over this time the firm’s approach to managing facilities has decreased levels of restaurant downtime by 25%, as well as effecting a saving of over £400k on quoted works.
Dave Murphy, UK CFO at PizzaExpress said: “Cloudfm has impressed us by giving us true visibility of our estate condition, which has enabled us to make much better decisions when it comes to managing our assets, as well as providing a basis for more efficient planned and reactive maintenance. We’re pleased to be working in true partnership with a service provider who focuses on continuous improvement, and strives to achieve the sort of best- in-class service that aligns with our own values and business philosophy. We’re looking forward to continuing our relationship, and using the wealth of captured data to haelp optimise our facilities management strategy.”
Jeff Dewing, CEO at Cloudfm, said:“We’re delighted that PizzaExpress has again chosen our innovative approach to FM provision and appreciates our commitment to delivering better quality and value through our considered, meticulous approach. We will continue to enjoy working in partnership with them, using the data we have gleaned over the first contract period to inform our approach to this second term, supporting their business objectives even more effectively and further improving the experience of both their staff and their customers.”
www.cloudfmgroup.com twitter.com/TomorrowsFM
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