MAKING TRAINING MORE ACCESSIBLE
Ongoing training is crucial for cleaning operatives, but it can be a challenge particularly when training disrupts work. Jangro Operations Director Joanne Gilliard explores new options available which are adding to the training toolkit for the cleaning industry.
High quality, relevant and ongoing training has never been more accessible thanks to the digital revolution. Training should not be a burden that sees cleaning operatives struggle to find the time and money to undertake courses. While many cleaning operatives still think the traditional training model of days in a training centre physically learning from an instructor is the only way to gain knowledge about the latest practices and products in the cleaning industry, there is another way.
E-learning modules can be a very effective way of providing high-quality training to a large audience, and are often extremely cost-effective or even free. This type of training does not need to take time out of a working day, and the best courses allow operatives to dip in and out of sessions, providing very high flexibility. The best distance learning platforms can be accessed on smartphones and on desktop computers, so the majority of cleaning operatives already have the hardware they need.
But how do you know if you are looking at a quality e-training course, and what are the key points to watch out for? Here are Jangro’s top five tips:
• Quality: The best e-learning training platforms for cleaning operatives will generally be offered by
existing, well-known brands in the cleaning industry, and developed in association with independent, reputable industry experts.
• Range: Quality e-learning courses will cover a wide range of topics, from health and safety basics to specialist activities such as floor care, carpet care, and kitchen and washroom hygiene.
• Adaptability: Ideally, course lengths would vary, with users able to train remotely at times that suit them. This allows cleaning operatives to dip in and out of short sessions or longer sessions, making learning highly flexible and accessible.
• Reporting: The best e-learning courses will allow cleaning supervisors to remotely monitor the progress of students and generate reports based on the training they’ve received and their success. This documentation can help with bidding and career development.
• Supporting information: As well as certification of courses undertaken, ideally, e-learning providers would also supply a range of free supporting health and safety information, as well as technical data sheets, and product usage guides; if the training is offered in connection with the use of specific products.
E-learning should not replace the hands-on training approach, but rather offer an extra form of highly flexible and accessible training, with the aim of raising standards of health and safety in the industry.
Here at Jangro, we passionately believe that training should be high quality, easily accessible and cost-effective. In fact, we have just made our e-learning platform, the Jangro Learning Management Solution, even more versatile and accessible through the introduction of animated cleaning guide shorts in the form of Task Cards.
As well as offering animated video shorts to help operatives train to perform a range of specific cleaning jobs, the task cards themselves are brief, highly visual documents containing step-by-step instructions for product usage and safety information.
The benefit of the LMS is that course lengths vary, with users able to train remotely at times that suit them. This allows cleaning operatives to dip in and out of short sessions or longer sessions, making learning highly flexible and accessible. The new Task Cards make bite-sized training even more user-friendly and versatile. We hope you find them useful!
jangrolms.net
64 | EXPERT ADVICE
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