DISPENSING NEW WASHROOM SOLUTIONS Washroom efficiency can have a significant effect on a venue’s success. Amelia Baker from global
hygiene brand Tork explains how Tork PeakServe – a revolutionary new hand drying system – is set to change the face of washroom dispensing forever.
The UK is a sports-loving nation with a host of international- standard stadiums offering capacity for hundreds of thousands of spectators.
We also stage many music events including Glastonbury, Reading and Bestival. These attract people from all over the country as well as from fans overseas.
But when vast crowds gather together for these types of events it results in a major cleaning challenge. And nowhere is this felt more strongly than in the washroom.
Sports matches and musical events tend to attract large crowds of excited people - which inevitably means that much drinking takes place. And this leads to increased pressure on the washrooms since everyone will want to pay a visit at once, either before the event has begun or during the interval.
In a recent survey commissioned by Tork it emerged that dirty or overcrowded washrooms topped the list of negatives among people who attended a stadium. A total of 43% of UK visitors said unhygienic washrooms were a key issue for them – more than the number claiming to have problems with long queues at the entrance, poor quality food or even violence.
It was against this background that Tork developed Tork PeakServe. This is a revolutionary new hand towel system that can cater for more than 1,000 washroom visitors between refills – 600 more than most other dispensers.
Hand towels in the patented Tork PeakServe system are compressed during production to make them twice as compact as standard hand towels. Each bundle is linked to the next using a hook and loop system. This means the supply of paper is continuous and one sheet is given out at a time.
Amelia Baker, Tork Brand Communications Manager, said: “Tork PeakServe is the most significant hand drying innovation to have emerged on to the market in the past 20 years. It dramatically speeds up the washroom visit because each washroom visitor is provided with a towel in just three
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seconds. This makes it much more efficient than jet air dryers which take at least 10 seconds to dry the hands.”
Up to now, venues have had to make a choice between roll towels which offer high capacity or folded towel systems that can be quickly topped up. When choosing the latter, cleaners are often tempted to cram as many towels as possible into the dispenser to postpone the moment when the supply runs out.
However, washroom visitors will struggle to extract a towel from an over-stuffed dispenser since the towels will be compressed under the weight of those above them. And this leads to irritation, frustration and more time spent in the washroom, which in turn leads to increased congestion and queues.
Amelia added: “We have taken the best of both worlds and created a revolutionary hybrid system that combines high capacity with a unit that can be topped up at any time. Tork PeakServe is a new class of hand wiping system that completely outperforms existing solutions.”
In 2012 London was chosen to host the Olympic Games for the third time. This shone a light on our stadium facilities and demonstrated our nation’s ability to stage a world-class sporting event. If the washrooms had been found to be wanting, images of unhygienic toilets at Olympic venues would have appeared on social media and shared all over the world.
Clean, efficient toilets that offer a good supply of consumables can significantly speed up washroom visits. They also improve the customer experience and enhance a venue’s image while freeing up more time for visits to the food and drink concessions. And this can only be good for business.
Amelia concluded: “Tork PeakServe completely outperforms existing solutions because it makes busy washrooms operate much more efficiently. It will change the face of the washroom forever.”
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