Kim Althoff appointed ISSA Executive Director
ISSA, the worldwide cleaning industry association, has announced the ISSA Board of Directors’ appointment of Kim Althoff as the next ISSA Executive Director, effective 29 October.
Althoff will succeed John Barrett, who has served in the role since 2015 and will transition to Chairman Emeritus, continuing to advise the association for the next three years.
This leadership transition marks a pivotal juncture for ISSA, as it honours Barrett’s 10 years of leadership and embraces a new chapter under Althoff’s direction.
Laurie Sewell, ISSA President and CEO of Servicon Systems, said: “John’s leadership has been nothing short of transformative. His vision and dedication have elevated ISSA’s global presence, expanded member services and strengthened our advocacy efforts. On behalf of the ISSA Board of Directors, we are deeply grateful for his service and are thrilled to welcome Kim into this role. Her energy, strategic mindset and deep industry relationships make her the ideal leader for ISSA’s next chapter.”
Althoff, who has 29 years of experience at ISSA, most recently served as Executive Vice President. In this role, she led membership, events, media, sales, international operations and ISSA Charities. Althoff has been instrumental in advancing strategic partnerships, overseeing flagship events like ISSA Show North America and championing member engagement initiatives, such as the ISSA Hygieia Network and ISSA Emerging Leaders Program.
Althoff commented: “I’m honoured and excited to step into this role. ISSA is much more than an association – it’s a vibrant community of businesses and professionals who come together to drive the industry forward. I am incredibly passionate about our industry, and I look forward to working with our talented staff and amazing members to build on John’s legacy and shape the future of ISSA.”
During his tenure, Barrett led ISSA through a period of unprecedented growth and modernisation. His legacy includes orchestrating more than 25 mergers and acquisitions, expanding international partnerships and fostering a member-centric culture that continues to define the association’s impact.
John Barrett added: “It has been the honour of my career to serve ISSA and our members. I’ve had the privilege of working alongside Kim for more than a decade, and I can say with full confidence that the association is in excellent hands. Her passion for our mission and her ability to build consensus and drive results will serve ISSA well in the years ahead.”
ISSA will formally announce the leadership transition to ISSA members during ISSA Show North America 2025, taking place 10-13 November 2025 at the Mandalay Bay Convention Center in Las Vegas.
www.issashow.com
Emma Jane McSteen joins SBFM
Soft facilities management provider SBFM has appointed Emma Jane McSteen as its Chief Legal & Risk Officer.
In this strategic role, McSteen will lead SBFM’s legal operations, including its governance and risk management functions. She will work closely with the business, external legal partners, clients and suppliers to ensure the organisation’s legal framework is robust and fully aligned with its ambitious growth strategy.
McSteen is qualified cross-jurisdictionally to practice in England and Wales, Ireland and Northern Ireland. She brings over 20 years of legal experience to SBFM, having worked in both legal practice and in-house positions throughout her career. McSteen is recognised for her
expertise in dispute resolution and complex contractual issues, having most recently held the role of Head of Legal for OCS Group UK&I.
McSteen said: “I’m delighted to join SBFM, an organisation with a clear and ambitious vision for expansion. My focus will be on establishing the legal foundations necessary to support sustainable growth, structured to evolve as new opportunities arise. I’m looking forward to collaborating with the team to help drive SBFM’s continued success.”
Matt Chapman, CEO at SBFM, added: “We are delighted to welcome Emma Jane’s extensive skills. Her management skills and experience will be invaluable as we scale our operations and service delivery.”
www.sb-fm.co.uk www.tomorrowscleaning.com WHAT’S NEW? | 17
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