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As hygiene specialists it made sense for Essity to come up with this smart, sensor-based solution to solve everyday washroom problems. But Tork EasyCube has now evolved to fulfil a much wider facilities management brief – and it is solving new problems all the time.


Cleaners are often tasked with carrying out monotonous, repetitive work which involves a great deal of fire-fighting since they are expected to tackle issues when they arise. They also face customer complaints when things go wrong and this can lead to low morale. Meanwhile their supervisors and managers find it hard to anticipate the facility’s likely cleaning needs while also keeping track of all their operatives.


Tork EasyCube can help with all these problems. The system includes a two-way communications channel that allows the supervisor to contact a cleaner when a spill or other cleaning crisis occurs. It also enables managers to create reports based on daily patterns and to set clear cleaning targets. Once facility managers are able to anticipate cleaning needs they can gain a greater understanding of what is going on in the building at any given time.


By providing cleaners with real-time data, EasyCube gives them greater control over their working lives which helps to boost morale and increase their job satisfaction. And the system also allows them to anticipate problems such as dispenser run-outs, meaning they have fewer customer complaints to deal with.


The reach of Tork EasyCube is already extending beyond the washroom. Every time we sign up a new customer we now digitise their entire building, mapping out each room and placing sensors in those areas where they are likely to be needed most. These might include meeting rooms, corridors, break rooms and thresholds where traffic can be continually monitored and data may be gathered on which rooms are attracting the heaviest use.


Essity is a trailblazer in the field of data-driven hygiene. We recently teamed up with Microsoft and can now link into the software giant’s operating systems on workplace computers everywhere. Microsoft believes our offering to be unique – as do we – and our goal is to become the market leader in FM cleaning solutions.


New uses for sensors are continually emerging in the wider world as we discover the huge benefits of data. For example, office coffee machines may be refilled more promptly when they contain sensors that alert staff when they are empty. Similarly, office pot plants need no longer be left to wilt when the pots are fitted with sensors that remind operatives when they need watering.


The potential for sensor-based solutions is huge and we and other organisations have only scratched the surface so far. But as our understanding of customers’ needs grows along with our knowledge of sensor technology, we will continue to come up with new solutions to FM cleaning problems – both inside the washroom, and out.


www.tork.co.uk/easycube www.tomorrowscleaning.com SOFTWARE | 47


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