Hospitality cleaning considerations
Kelly Brierley and Tom Capper, Regional Sales Managers at Robert Scott, share cleaning insight for the hospitality sector.
The hospitality sector has had to adapt at pace in the wake of COVID-19. From introducing one-way systems for customers and staff, to socially distanced dining spaces and increasing the frequency of cleaning schedules for staff members.
For operators that don’t have access to dedicated environmental or janitorial departments to advise on best practice, what cleaning protocols should they be implementing to instil confidence in both staff and guests when the latest restrictions ease?
Robert Scott, one of the UK’s leading manufacturers and distributors of products for the janitorial sector, is able to share insight for those supplying the sector to help customers navigate these challenging times, and manage and reassure staff and guests while implementing the right cleaning processes with increased diligence for end-users.
The importance of ventilation
Maintaining good ventilation and air flow through your site is an important practical point, especially as we move into the colder months when customers may ask for windows and doors to be closed. If you have an internal ventilation system installed, increasing cleaning of these systems to prevent build-up of dust and other particles is key.
High-level cleaning tools, such as the Flexi Tool, are ideal for this job and can get into the external vents and high reach areas safely for more regular, effective cleaning.
Microfibre cleaning systems
As one of the first companies to introduce microfibre products to the UK’s janitorial sector over 20 years ago, Robert Scott understands the capabilities of microfibre and why it’s a more efficient and sustainable choice.
Reusable microfibre is more cost-effective and can dramatically reduce the spend on blue roll where surfaces require regular cleaning. This offers a great alternative given blue roll is a single use product and is far less effective than microfibre products, which are designed to lift and remove debris. Microfibre mops and cloths can also be used with or without cleaning solutions.
Sustainable cleaning
A non-chemical cleaning solution such as hypochlorous acid (HOCI), made by Toucan Eco, is beneficial for hospitality environments, as staff and customers are not exposed to harmful chemicals in busy environments where the frequency of cleaning has increased.
Toucan Eco is most effective when used in two stages. This is widely recognised as being the most effective way
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to clean and disinfect, as disinfectants kill more germs if surfaces are grease and dirt free. The contact between the disinfectant and surface is vital. As it’s made at a low concentration and gentle pH, it’s also food-safe, non-toxic and hypoallergenic. That means you can spray and wipe – we recommend using microfibre products here – and allow the surface to dry naturally where possible.
The multipurpose non-chemical solution has also become one of the first cleaning products of its kind in the UK to receive both EN 14476 and EN 16777 certification, proving its virucidal efficacy against coronaviruses. This double certification proves its complete effectiveness as a multipurpose disinfectant cleaner for daily use.
It’s also a cost-effective product as it allows businesses to make as much solution as they require using just tap water and salt, which is activated by a small electrical current to create the HOCI solution.
Hidden touchpoints
Educating staff to increase the cleaning of common touchpoints which can experience high volumes of human interaction, therefore easily transmitting and spreading viruses, is a crucial part of your cleaning regime. These touchpoints often include handrails, door handles, lifts and escalators, push plates, sinks, tables and so on.
All surfaces can become infection breeding grounds so, where possible, leave doors open to avoid contact with these regular touchpoints – the Door Stop & Handle is a useful tool to help with this.
If you’re using a microfibre cloth, bear in mind that each cloth can be folded to give the user eight clean sides to use. Cleaning solution should be sprayed directly onto the surface or area in need of cleaning to allow for recommended contact time. The clean side of the cloth should then be used to lift and remove the debris from that surface. The cloth should then be rotated to a clean side so that every surface is contacted by a clean side to avoid cross-contamination – particularly on hidden touchpoints such as under tabletops and backs of chairs.
Colour-coding systems
Introducing a colour-coding system for your cloths and other cleaning equipment is a great way to make staff feel comfortable that they’re using the right products in the right areas and avoid any cross-contamination.
The British Institute of Cleaning Science (BICSc) developed a recommended colour chart for the industry using four colours: red, blue, green and yellow. These colours can be transferred as colour coding on cleaning equipment so
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